Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joshua Mangroo

Brampton,ON

Summary

Outgoing and social, known for effective communication with clients and customers, ensuring satisfaction, and reducing conflict. Adaptability is a priority; no two situations are the same. Trusted with billing and handling great sums of cash with honesty and integrity. Willing to take initiative and be proactive in solving problems and maintaining a healthy work environment.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Aggregates Specialist Ltd.
Velencia, Trinidad
06.2025 - 12.2025
  • Greeted clients and visitors warmly, creating a welcoming atmosphere.
  • Provided information about services offered to clients clearly and confidently.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Completed basic bookkeeping and document filing.
  • Signed for packages, recorded deliveries, and distributed to personnel.

Food Service Worker

Dairy Queen
Trincity, Trinidad
07.2023 - 08.2023
  • Prepared and served food items according to health and safety standards.
  • Maintained cleanliness of kitchen and dining areas to ensure guest satisfaction.
  • Operated kitchen equipment safely while following operational procedures.
  • Engaged with customers to provide a positive dining experience and address needs.
  • Served meals to customers in a friendly and courteous manner.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.

Education

Bachelor of Arts - Honors Bachelors of Design in Interactive Media

Seneca Polytechnic
Toronto, ON
06-2030

High School Diploma -

Fletcher's Meadow Secondary School
Brampton, ON
06-2025

High School Diploma -

Vishnu Boys Hindu College
Kelly Village, Caroni, Trinidad
06-2024

Skills

  • Customer service
  • Visual communication
  • Listening skills
  • Team collaboration
  • Payment processing
  • Problem-solving skills
  • Customer assistance and interaction
  • Cash handling
  • Conflict management
  • Office supplies inventory management

References

References available upon request.

Timeline

Front Desk Receptionist

Aggregates Specialist Ltd.
06.2025 - 12.2025

Food Service Worker

Dairy Queen
07.2023 - 08.2023

Bachelor of Arts - Honors Bachelors of Design in Interactive Media

Seneca Polytechnic

High School Diploma -

Fletcher's Meadow Secondary School

High School Diploma -

Vishnu Boys Hindu College
Joshua Mangroo