Joshua Lucero

• Maintain cleanliness of work sites, parking spaces, and guest services stations.
• Maintain a professional demeanor while greeting guests and opening car doors, creating a welcoming atmosphere for guests.
• Enhance customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Ensure smooth traffic flow by efficiently directing and parking vehicles in a safe and organized manner.

• Friendly and fast service by seeking out customers
• Managing incoming calls and online orders
• Processing sales and returns

Receiving Associate

• Maintain loading dock appearance and equipment
• Receive and organize stocked supplies from vendors
• Pack and ship online orders back to vendors

• Scanned books and supplies to keep stock organized and up to date
• Properly packaged books to ship
• Processed online orders
• Ensured customer satisfaction by providing service via email

• Provide guests with detailed parking fees and clear explanation of valet benefits
• Hand out valet tickets and manage payments of valet
• Write and analyze daily reports

• Provided guests with information about the mall
• Helped guide guest to shops, restaurants, and parking
• Maintained knowledge of all areas in the mall

• Guided and helped freshmen around campus
• Made freshmen feel comfortable and welcomed
• Taught lessons
• Aid freshmen in preparing a 10-minute professional presentation