Joshua Ledesma
Toronto,Ontario
Summary
Dynamic and adaptable Visual Merchandiser with a proven track record at Zara for enhancing customer experience through creative vision and effective product placement. Skilled in visual storytelling and communication, I've successfully mentored teams, improved customer flow by revamping store layouts, and boosted satisfaction ratings. Reliability and a keen eye for detail underpin all achievements.
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
4
4
years of professional experience
Work History
Visual Merchandiser
Zara
12.2022 - Current
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Crew Trainer
McDonald's
01.2021 - 10.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
Certificate - Welding Techniques
Humber Centre For Trades & Technology
110 Carrier Dr, Etobicoke, ON M9W 5R104-2022
High School Diploma -
Holy Cross Catholic Academy
7501 Martin Grove Rd, Woodbridge, ON L4L 1A506-2020
Skills
- Creative vision
- Customer experience
- Adaptability
- Communication
- Cross-merchandising
- Product placement
- Multitasking
- Reliability
Timeline
Visual Merchandiser
Zara
12.2022 - Current
Crew Trainer
McDonald's
01.2021 - 10.2022
Certificate - Welding Techniques
Humber Centre For Trades & Technology
High School Diploma -
Holy Cross Catholic Academy
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