Joshua Kozub
Montreal,QC
Summary
Restaurant and Mandy`s veteran with a positive and hardworking philosophy. I get a lot of personal and professional satisfaction by learning and developing skills which allow me to better understand business operations. This in turn allows me to invest my time in that which I value most, my earnest desire to teach, coach and develop others.
Overview
6
6
years of professional experience
Work History
General Manager of Food Service
Mandy`s
01.2021 - Current
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Handle escalated customer concerns with speed care and finnesse.
- Motivate and coach staff to perform at peak efficiency and quality.
Dual General Manager
Mandy`s
03.2022 - 03.2023
- Developed and implemented strategies to increase sales and profitability to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training and schedules.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures..
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Kitchen Manager
Mandy`s
01.2018 - 10.2021
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Motivated staff to perform at peak efficiency and quality.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
Bachelor of Arts - English Literature And History
Concordia University
Montreal, QC12.2017
Culinary Certificate -
St-Pius X
Montreal, QC03.2015
Associate of Arts - Liberal Arts
Champlain Regional College
Saint-Lambert, QC05.2011
Skills
- Team Development
- Problem-Solving
- Team Leadership
- Critical Thinking
- Back of House Management
- Front of House Management
Accomplishments
- Mentored several people to rise in the company.
- Helped developed ordering tool to help oversee and control purchasing which was in use prior to restock.
- Standardized profitability and growth in both Old Port and Laurier while creating a healthy and dynamic workplace culture.
- Attended Lachlan with quality development in cookie dough outsourcing.
- Helped open Ossington location as Allstar.
Languages
English
Native or Bilingual
French
Full Professional
Reading, writing and excersice
Avid reader and scribbler of fantasy and sci-fi.
Passion for swimming and cycling.
Timeline
Dual General Manager
Mandy`s
03.2022 - 03.2023
General Manager of Food Service
Mandy`s
01.2021 - Current
Kitchen Manager
Mandy`s
01.2018 - 10.2021
Bachelor of Arts - English Literature And History
Concordia University
Culinary Certificate -
St-Pius X
Associate of Arts - Liberal Arts
Champlain Regional College
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