Joshua Kisa - Gaudreau
Ottawa,Ontario
Summary
Dynamic professional with extensive experience at Baffinland Iron Mines, excelling in inventory management and team collaboration. Adept at implementing safety protocols and resolving shipment issues, enhancing operational efficiency. Proven adaptability and problem-solving skills, with a strong work ethic and proficiency in SAP, ensuring seamless order fulfillment and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Warehouse Technician
Baffinland Iron Mines
Pond Inlet, Canada
10.2022 - Current
- Collaborated with team members to ensure efficient order fulfillment processes.
- Conducted regular inventory checks to maintain accurate stock levels.
- Assisted in the unloading of trucks, verifying product count and description.
- Operated standard warehouse equipment, assisting with loading and unloading of deliveries.
- Investigated customer complaints regarding shipment errors or delays ensuring resolutions are achieved promptly and efficiently.
- Conducted cycle counts and annual inventories to reconcile stock discrepancies.
- Implemented safety protocols to minimize workplace hazards and ensure compliance.
- Assisted in training new staff on warehouse procedures and equipment usage.
- Maintained cleanliness of warehouse premises by sweeping floors and removing debris from dock area regularly throughout shift duration.
Security Officer
CanAps Security
01.2023 - 06.2023
- Monitored area for disturbances to ensure safety of guests and employees.
Provided directions to assist individuals navigating the premises.
Maintained a secure environment by implementing safety protocols. - Monitored premises to prevent unauthorized access and ensure safety.
- Conducted regular patrols to maintain security standards throughout the facility.
- Documented daily activities and incidents in detailed reports for management review.
- Assisted in training new security personnel on protocols and emergency procedures.
- Maintained accurate logs of all security related activities.
Team leader
Northmart
06.2020 - 12.2021
- Processed customer transactions as cashier, providing prompt service and support.
Helped deliver food orders, guaranteeing accuracy and speed in service.
Organized grocery shelves by stacking products, improving store presentation.
Contributed to freight tasks, facilitating effective inventory handling and storage solutions. - Trained new employees on customer service practices and operational procedures.
Employee
Northmart
08.2019 - 06.2020
- Prepared sandwiches and hot foods for sale while maintaining cleanliness and sanitation standards.
Assisted team members by providing support and guidance as needed. - Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Grade 11 -
Inuksuk Highschool
Iqaluit, NU01.2021
Grade 10 -
Ottawa Technical Secondary School
Ottawa, ON05.2019
Loader, Haul Truck, Skid Steer Operator -
Operating Engineers Training Institute of Ontario
Morrisburg, ONSkills
- Visual learner
- Confident
- Adaptability
- Team Work
- Strength
- Strong Work ethic
- Willingness to learn
- Good with learning computer programs
- SAP knowledge
- Loader
- Haul Truck
- Skid Steer Operator
- Inventory management
- Equipment operation
- Safety protocols
- Cycle counting
- Team collaboration
- Effective communication
- Order picking
- Packaging and labeling
- Heavy lifting
- Pallet jack handling
- Loading and unloading
- Problem-solving
- Pallet jack operation
- Invoice processing
Timeline
Security Officer
CanAps Security
01.2023 - 06.2023
Warehouse Technician
Baffinland Iron Mines
10.2022 - Current
Team leader
Northmart
06.2020 - 12.2021
Employee
Northmart
08.2019 - 06.2020
Grade 11 -
Inuksuk Highschool
Grade 10 -
Ottawa Technical Secondary School
Loader, Haul Truck, Skid Steer Operator -
Operating Engineers Training Institute of Ontario