Joshua Kim
Langley,BC
Summary
Adept Dental Lab Technician with a proven track record at Ju Genesis Dental Lab, enhancing patient satisfaction through meticulous quality control and color matching. Expert in porcelain layering and continuous improvement, I've significantly reduced remakes. My collaborative skills and technical expertise drive successful project outcomes and elevate client retention.
Overview
18
18
years of professional experience
Work History
Dental Lab Technician(Quality Checker)
Ju Genesis Dental Lab
09.2023 - 02.2024
- Reduced possibility of remakes and complaints from doctor by providing Quality Checking thoroughly.
- Fabricated Monolithic Zirconia and Full Emax cases.
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Ensured precise color matching of dental prosthetics, improving patient satisfaction rates.
Dental Technician(Quality Checker)
GB Dental Lab
01.2020 - 08.2023
- Maintained high-quality standards for all completed work, resulting in increased client retention.
- Troubleshot complex cases, identifying issues and recommending solutions for successful outcomes.
- Developed custom glazes and finishes for unique client requests, resulting in increased customer satisfaction and repeat business.
- Maintained detailed records of production data, material usage rates, equipment maintenance logs, and quality control results to track performance trends and identify areas for improvement.
Ceramist
New Lands Dental Lab
02.2014 - 08.2019
- Collaborated with cross-functional teams on special projects requiring expert knowledge of ceramic materials and processes, resulting in successful outcomes for all parties involved.
- Fabricated PFM and Layered Zirconia Cases.
Manager
Joshua Dental Lab
03.2006 - 09.2012
- Worked as plaster technician and case coordinator for clients.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
No Degree - Science
University of Calgary
Calgary, AB03.2002
High School Diploma -
Wester Canada High School
Calgary, AB06.1999
Skills
- Porcelain Layering Expertise
- Continuous learning mindset
- Work Order Following
- Quality Control Analysis
- Glazing and Staining Full Ceramic Cases
- Fabrication PFM,Zirconia and E-max
- Plaster work
Languages
English
Full Professional
Korean
Full Professional
Timeline
Dental Lab Technician(Quality Checker)
Ju Genesis Dental Lab
09.2023 - 02.2024
Dental Technician(Quality Checker)
GB Dental Lab
01.2020 - 08.2023
Ceramist
New Lands Dental Lab
02.2014 - 08.2019
Manager
Joshua Dental Lab
03.2006 - 09.2012
No Degree - Science
University of Calgary
High School Diploma -
Wester Canada High School
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