Joshua Kessler
Los Angeles
Summary
Highly-motivated and experienced Sales Professional credited with combining sales, operations and business development expertise to deliver substantial revenue growth in highly-competitive pharmacy markets. Recognized for the ability to lead the professional development of diverse individuals, promote a winning attitude and foster accountability to consistently exceed performance goals and expectations.
Overview
16
16
years of professional experience
Work History
FoodTune Development
FoodTune
01.2023 - Current
- Developed a keen eye for detail throughout each stage of app design.
- Designed visually appealing and user-friendly app interfaces.
- Contributed innovative ideas during brainstorming sessions with multidisciplinary team members.
- Developed wireframes and prototypes for new app features, leading to increased user engagement and satisfaction.
- Worked closely with developers during implementation stages to ensure accurate translation of designs into functional apps.
- Guided team in layout modifications to improve functionality.
Dental Sales
NeoBio Tech
01.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Responded to customer requests for products, services, and company information.
Pharmacy Sales Rep
AHF Pharmacy
01.2017 - 12.2021
- Communicated with physicians, nurses, patients, pharmacy staff and third-party payers.
- Set, pursued, and met sales goals in prescription and non-prescription pharmacy departments
- Coordinated with pharmacy manager to emphasize the importance of customer service among staff, which helped improve customer satisfaction rates by 65%
- Working as a team with Pharmacists, other Pharmacy Technicians, and Senior Technicians to maintain the busiest pharmacy in the district.
- Maintained community relations by consistently doing outreach events.
- Built and maintained relationships with providers and clinical staff around town to ensure prescriptions flowed into AHF pharmacy.
- Did weekly sales reports and forecasts for my pharmacy.
- Focused on 340B.
- Lead team members in supporting company mission, vision, and goal statements.
- Extensive knowledge in ARV medications.
- Extensive knowledge in ADAP.
- Extensive Knowledge with Ryan White.
- Fluent with insurances.
- Sat on multiple boards in San Diego for ARV medication to help educate the community about resources available and to continue to educate multi- communities the importance of a specialty pharmacy.
- Worked extensively with the Latino community in San Diego.
VIP Host
The Abbey
03.2015 - 01.2017
- Greeted guests with a pleasant smile and superior customer service
- Established relationships with high spending clients
- Successfully sold out high end VIP tables weekly
- Used interpersonal skills to interact with managers to get tasks done in a timely manner.
- Challenged myself in all aspects of the position to acquire more proficient customer service skills.
- Dedicated to learning and understanding various sales techniques
- Promote items to increase sales revenues and actualize consultative sales techniques to achieve set sales goals; confirm and change price signage on designated products during seasonal promotions.
- Solicit sales of new or additional services or products.
General Manager
Revolver
01.2015 - 01.2017
- Delivered excellent customer service and maintained a high standard of customer management at all times.
- Developed the drinks and recipes that are currently on the drink menu in use
- Moved the needle in multiple sales aspects through contests, events and coaching
- Managed a team of 9 employees to reduce the amount of missing inventory, taking audit percentages from 91 percent to 97 percent accuracy.
- Maximized all sales opportunities in the business, including quality of drink service and availability, promotions, stock management, ordering and availability, and sales and wage forecasting.
- Scheduling, disciplined, recruiting and hiring of bar staff
- Prepared cash drawers as required.
- Developed new strategies and implemented them to increase profit.
- Created great relationships with surrounding bar owners.
Owner
Vegas E-Liquid
03.2010 - 03.2015
- Owned and operated Las Vegas's first electronic vapor shop.
- Controlled a retail store involving employee and store quotas
- Maintained visually appealing and effective displays for the entire store
- Tallied daily receipts and made bank deposits
- Growing business more than $500,000 dollars in a 12 month period.
- Handle daily marketing to increase sales of store
- Ensured excellence in customer service and resolved problems at the store
- Developed close, cohesive management teams to assist leading, coaching and training an effective and dynamic team of 12 employees.
- Developed business plan for product expansion
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained inventory, ordered merchandise and supplies, and independently tracked all special orders
- Providing excellent customer service through strong floor leadership and associate performance management.
Education
Diploma -
Green Valley
Las Vegas, NevadaSkills
- Bilingual 50% enrolled into a program learning more daily, Customer service, Salesforce, New Business Development, Client Relationship Management, Product Marketing, expansion and management
Timeline
FoodTune Development
FoodTune
01.2023 - Current
Dental Sales
NeoBio Tech
01.2022 - 12.2022
Pharmacy Sales Rep
AHF Pharmacy
01.2017 - 12.2021
VIP Host
The Abbey
03.2015 - 01.2017
General Manager
Revolver
01.2015 - 01.2017
Owner
Vegas E-Liquid
03.2010 - 03.2015
Diploma -
Green Valley
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