Joshua Jones
Deseronto,ON
Summary
Dynamic professional with a proven track record in customer service excellence and cash handling, honed at Recreational Cannabis Company. Skilled in maintaining high safety standards and efficient time management, as demonstrated in roles with K.C. Excavation and Landscape Supplies and Hart Acre Farms. Known for exceptional work ethic, integrity, and the ability to foster positive relationships with customers and team members alike.
Overview
10
10
years of professional experience
Work History
Cashier
Recreational Cannabis Compnay
02.2021 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Truck Driver
K.C. Excavation and Landscape Supplies
05.2017 - 11.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Dropped and hooked trailers and changed configuration of equipment.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Truck Driver
Hart Acre Farms
07.2014 - 07.2018
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
Education
Grade 12 Diploma -
Lennox And Addington School Board
Deseronto, ONSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Professionalism and courtesy
Languages
English
Professional Working
Timeline
Cashier
Recreational Cannabis Compnay
02.2021 - 02.2024
Truck Driver
K.C. Excavation and Landscape Supplies
05.2017 - 11.2021
Truck Driver
Hart Acre Farms
07.2014 - 07.2018
Grade 12 Diploma -
Lennox And Addington School Board
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