Joshua Jeong

• acts as a member of the store leadership team, managing specific areas (like the front end or merchandising zones) and acting as the Manager on Duty to open/close the store
• Supervised associates and managed break schedules while serving as Manager on Duty to ensure smooth store operations.
• Merchandising & Front End: Executes markdowns, recovery, and sizing to company standards. Manages the front-end, including cashier backups, "scan and bag" procedures, and register security.
• monitored the sales floor for safety, maintained fitting room cleanliness, and ensured the security of the building and cash office

• Customer Service Representative at ABC Retail, providing assistance to customers and resolving issues efficiently
• Help customers and provide excellent customer service taking off any alarms and scanning their receipts.
• Cleaning up the stations after customer use and cleaning the hangers.
• Originally, I started as a sales floor associate but got promoted to SPS Loss Prevention and got promoted again to Self Checkout SPS.
• Trained newly hired Store protection specialist -member team in loss prevention activities, including operating surveillance systems and monitoring inventory.
• Always greet customers with a smile and be friendly when they enter or leave the store.

• I also make sure that trash and spills are always cleaned up when

Customers drop items in the store.

• Trained newly hired store protection specialists in loss prevention activities, including operating surveillance systems and monitoring inventory.
• Oversaw employee package checks and trash checks to minimize inside theft.
• Verified proper functioning of physical security systems, including alarms, closed-circuit televisions, and sensor tag systems.
• I also make sure that I always greet loud and proud and make an

For example, in the store, greet everyone who is leaving and coming in.

• Enhanced animal well-being by delivering daily care including feeding, grooming, and exercising.
• Maintained animal health and socialization through regular exercise and walks.
• Offered companionship and comfort to animals requiring additional love and attention.
• Cleaned and sanitized cages and living areas to promote health and well-being.