Joshua Jagmohan
Toronto,Canada
Summary
Dedicated Customer Service Representative with extensive experience in the industry, recognized for exceptional time management and a positive attitude. Proven ability to establish strong rapport with clients, ensuring high levels of customer satisfaction. Committed to contributing to company success while adhering to company policies and procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Courier
FedEx
Markham, Canada
11.2023 - Current
- Safely maneuvered company trucks for effective transportation of cargo.
- Maintain accurate records of deliveries and pick-ups using computerized tracking systems.
- Logged pick-ups and deliveries for operational tracking.
- Participate in training sessions to improve delivery methods, safety, and customer service skills.
- Delivered time-sensitive items, such as medical records, lab specimens, and medications.
Collision Estimator
Simplicity Car Care
06.2019 - Current
- Evaluated different repair methodologies to create collision estimates for damages
- Adhered to DRP insurance procedures and rates applicable to estimates
- Reviewed factual information to determine costs to repair applicable damages
- Took photographs and wrote detailed summaries to document damage
- Assisted customers with setting up rental cars
- Adhered to DRP insurance procedures and rates applicable to estimates
- Reviewed information to determine costs to repair damages
- Took photographs and wrote detailed summaries to document damage
- Assisted customers with setting up rental cars for duration of repairs
Key Holder
HUDSON'S BAY, Polo Ralph Lauren
10.2018 - 02.2020
- Managed cash-handling activities and adherence to security procedures during operational transitions.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers
- Trained, managed and motivated employees to promote professional skill development
- Developed extensive product knowledge, growing revenue and building consumer base.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
Education
High School Diploma -
Cedarbrae Collegiate Institute
Scarborough, ONSkills
- Customer relations
- Schedule Coordination
- Friendly, Positive Attitude
- Problem Resolution
- Computer Skills
- Organizational Skills
- Valid G Drivers License
- Problem-solving abilities
- Auto Damage Appraisal
Certification
- Auto Damage Appraisal - Centennial College 2022
Timeline
Courier
FedEx
11.2023 - Current
Collision Estimator
Simplicity Car Care
06.2019 - Current
Key Holder
HUDSON'S BAY, Polo Ralph Lauren
10.2018 - 02.2020
High School Diploma -
Cedarbrae Collegiate Institute
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