Joshua Ho
Toronto,ON
Summary
Hard-working, dedicated, and energetic professional with 4+ years of Sales and Customer Service experience. Guided by a strong belief that teamwork, resilience, and ambition are instrumental in developing a prosperous and rewarding career.
Overview
3
3
years of professional experience
Work History
Student Success Coordinator
Halp Technologies
Toronto, ON
03.2023 - Current
- Provide professional guidance and knowledge to students. Assess students' academic backgrounds, career goals, and preferences to recommend suitable courses, institutions, and destinations.
- Assist with application forms and compiling required documents to prepare for standardized tests and interviews, ensuring that students meet all requirements efficiently and submit their applications on time.
- Support other ad-hoc marketing and HR initiatives (e.g. use the product and give feedback, create marketing materials, and assist in thenew candidate hiring process)
Business Development Representative
Clutch Technologies
Toronto, Ontario
02.2022 - 12.2022
- Effectively build relationships with both established and potential customers.
- Leveraged CRM to maintain activity, contact, and account information of customers and prospects.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Engage with prospects who are interested in trading in their vehicles and guide them to move forward in the sales process with our Sales Advisor team.
Service Member
King Taps
Toronto, ON
06.2021 - 06.2022
- Greet incoming and departing guests warmly with a genuine smile and eye contact, ensuring a positive environment.
- Observant to guests' needs throughout the dining experience to ensure they receive high-quality service.
- Responding to patrons' requests and informing management of any complaints.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
Education
Bachelor of Science - Health Sciences
Western University
London, ON05-2018
Skills
- Time Management
- Interpersonal Communication
- Teamwork and Collaboration
- Database Administration
Timeline
Student Success Coordinator
Halp Technologies
03.2023 - Current
Business Development Representative
Clutch Technologies
02.2022 - 12.2022
Service Member
King Taps
06.2021 - 06.2022
Bachelor of Science - Health Sciences
Western University
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