Joshua Hayward
GATINEAU,QC
Summary
Experienced Marketing Specialist adept at meeting tight deadlines and managing high-value customers. Collaborative team player skilled in developing comprehensive marketing plans. Intelligent and insightful professional.
Overview
17
17
years of professional experience
Work History
In-Store Marketer
Hudson's Bay Company
Ottawa, Ontario
09.2014 - Current
- Developed and implemented effective marketing strategies to promote products and services.
- Maintained a thorough understanding of industry trends through ongoing research.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Presented findings to management and fielded questions to help refine strategies.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
Sales Associate
Hudson's Bay Company
Ottawa, Ontario
07.2014 - 02.2021
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items based on customer interests and needs.
Store Manager
HMV
Edmonton And Lloydminster, Alberta
07.2007 - 07.2012
- Established customer service standards and monitored staff compliance.
- Managed daily banking activities such as deposits and withdrawals.
- Assessed operational efficiency of the store's departments.
- Developed strategies to maximize sales and profitability.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
Some College (No Degree) - Facility of Business
University of New Brunswick
Fredericton, NBWest Kings District High School
Auburn, NSSkills
- Data Analytics
- Proposal Development
- Brand Messaging
- Campaign optimization
- Lead Conversion
- Presentation Delivery
Timeline
In-Store Marketer
Hudson's Bay Company
09.2014 - Current
Sales Associate
Hudson's Bay Company
07.2014 - 02.2021
Store Manager
HMV
07.2007 - 07.2012
Some College (No Degree) - Facility of Business
University of New Brunswick
West Kings District High School
Similar Profiles
Angela RobertsonAngela Robertson
Visual In Store Merchandise Manager at Hudson's Bay Company, HBCVisual In Store Merchandise Manager at Hudson's Bay Company, HBC
CYNTHIA LACKRAMCYNTHIA LACKRAM
Senior Operations Supervisor at Hudson's Bay CompanySenior Operations Supervisor at Hudson's Bay Company
Sudha Parimalam ASudha Parimalam A
Subject Matter Expert at Hudson's Bay Company pvt ltd.Subject Matter Expert at Hudson's Bay Company pvt ltd.
PATRICIA KARANOPOULOSPATRICIA KARANOPOULOS
Sales Manager at Hudson's Bay CompanySales Manager at Hudson's Bay Company
CHRISTELLE VELOMBAHINYCHRISTELLE VELOMBAHINY
Customer Service Representative at City of ottawa (OC Transpo)Customer Service Representative at City of ottawa (OC Transpo)