Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Joshua Hathaway

Calgary

Summary

I am a responsible, hardworking, and determined young man who is friendly, polite, and a quick learner. I have eight years of Customer Service experience and three years of Supervisory experience. I am a strong team player and have experience working with or helping a wide variety of people including elderly, special needs, and children. I have been recognized for my competence and versatility in the workplace. I am also a knowledgeable Assistant Coach with a solid foundation in Technical development and team management and organization with youth athletes. I guided and assist in developing athletic programs to improve performance all while fostering a positive team environment. I use my leadership skills and motivational skills and my personal experiences as an athlete to drive team success and enhance individual athlete development.

Overview

10
10
years of professional experience

Work History

Assistant Coach

Calgary Speed Skating Association
09.2024 - Current
  • Assisted head coach with program recommendations and provided athletes with technical feedback in competition and practice.
  • Assisted head coach in end of season evaluations, and provided GAP assessments to athletes looking to apply to the Oval Program.
  • Helped the head coaches in identifying areas for improvement, and providing constructive feedback to ensure continuous growth.

Grocery Clerk/Clerk in Charge

Safeway
08.2017 - Current
  • Throughout the years I have worked my way up from Bagger/Cart Retriever, Cashier, Produce Stocker, Customer Service Desk, Grocery Stocker, to Clerk in Charge.
  • For the last three years my position at Safeway has been Grocery Clerk and or Clerk in Charge.
  • Essentially as Clerk in charge I am the Store Supervisor after the managers leave for the evening.
  • Stocked shelves and organized and assembled the weekly merchandise displays.
  • Handled customer complaints with empathy and efficiency, and provide solutions that benefit and please the customer.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations and provided personalized suggestions as substitutes when needed.
  • Used and trained in the use of pallet jacks, powerjacks, and hand trucks to store merchandise or move merchandise to the sales floor for stocking.
  • Received and stored grocery orders from vendors and warehouse truck drivers.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Collaborated with and organized team members to meet daily objectives and maintain smooth store operations.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.

Summer Speed Camps
06.2015 - 08.2017
  • Supervisor: Stacey Polet

Education

High School Diploma -

National Sport School
Calgary, AB
01.2017

Skills

  • Customer service
  • Team leadership
  • Time management
  • Complex Problem-solving
  • Task delegation
  • Ethics and integrity
  • Conflict resolution
  • Physically fit
  • Effective communication
  • Personable and friendly
  • Cash handling
  • Customer service excellence

Accomplishments

  • Consistently ranked nationally in the top 10 in the 5000m, 10000m, and Mass Start races from approximately 2017 until my retirement in 2025.
  • 5000m Canadian Junior Champion in 2019
  • Two time Canada Winter Games medalist in the 5000m and Team Pursuit. Part of the team that set a Canada Games record in the four man Team Pursuit.
  • Team Canada's World Cup Alternate in 2019 for the 5000m.
  • Training Partner with Team Canada during the 2021-22 Olympic season.


Interests

  • Speed Skating
  • Hiking
  • Cycling
  • Running
  • Weight Training
  • Music and Collecting Vinyl Records

Timeline

Assistant Coach

Calgary Speed Skating Association
09.2024 - Current

Grocery Clerk/Clerk in Charge

Safeway
08.2017 - Current

Summer Speed Camps
06.2015 - 08.2017

High School Diploma -

National Sport School
Joshua Hathaway