Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Joshua Hart

Los Angeles

Summary

Armed Security Officer with extensive experience in surveillance monitoring and incident investigation at Protective Shield Security. Demonstrated expertise in enforcing safety regulations and maintaining order during events. Strong communication and conflict resolution skills contribute to effective team collaboration and proactive risk assessment. Committed to ensuring a secure environment through vigilant oversight and strategic planning.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Armed Security Officer

Protective Shield Security
Los Angeles
10.2019 - Current
  • Participated in training exercises related to emergency response protocols.
  • Provided assistance to law enforcement agencies in apprehending suspects when necessary.
  • Conducted security checks on personnel entering and exiting the premises.
  • Investigated reported incidents such as theft, vandalism, trespassing.
  • Interacted with customers in a professional manner while providing directions or responding to inquiries.
  • Enforced safety regulations by monitoring hazardous materials and issuing warnings when needed.
  • Assisted in maintaining order during large events or gatherings.
  • Assisted in the development of new security protocols based on changes in technology or environment.
  • Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
  • Followed established protocol for responding to alarms or other emergency situations.
  • Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
  • Patrolled assigned areas to detect suspicious activities and persons.
  • Monitored surveillance cameras to detect any criminal activity or violations of policy.
  • Provided escorts for authorized personnel entering restricted areas within the facility.
  • Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
  • Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
  • Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
  • Communicated effectively with team members while coordinating efforts during shifts.
  • Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
  • Adhered to company policies regarding access control procedures for visitors and guests and contractors.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Maintained order and safety while providing customer service and information to facility visitors.
  • Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
  • Monitored building access and identified all officials and employees before authorizing entrance.
  • Evaluated credentials of personnel and provided temporary badges to visitors.
  • Investigated reported incidents to protect company assets.
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
  • Tracked vehicles on premises, including license plate numbers.
  • Patrolled large commercial facility on irregular schedule to look for suspicious activities.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Identified suspicious activity to determine appropriate response.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Maintained high levels of alertness throughout shifts.
  • Patrolled crowds during events to preserve order and promote security.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Searched bags manually to identify prohibited items and contraband.

Deli Clerk

Vons Grocery Store
Pasadena
06.2014 - 10.2025
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Operated cash register accurately and efficiently for customer transactions.
  • Maintained records such as inventory levels or sales figures.
  • Maintained cleanliness of the deli area and equipment.
  • Provided accurate pricing information when requested by customers.
  • Participated in weekly team meetings to discuss performance goals or operational issues.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Greeted customers in a friendly and professional manner.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Stocked shelves with fresh items daily.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Rotated product on shelves to ensure freshness.
  • Utilized point-of-sale system to process payments from customers.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Adhered to health and safety standards while preparing food.
  • Prepared all food orders according to customer specifications.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Assisted customers with selecting products from the deli case or menu board.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Offered samples to promote and upsell specials.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Followed recipes and customer requests to prepare meals.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Documented and entered special orders for event catering and party trays.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Informed customers of deli specials to increase profits.
  • Provided customers with fresh product and correct portion size to minimize shrink.
  • Responded to customer questions regarding product availability.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained safe food handling practices to prevent germ spread.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Directed patrons to restrooms and other amenities within facility.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

Education

Associate of Applied Science - Kinesiology

Mt. San Antonio College
Walnut, CA
04-2018

High School Diploma -

West Covina High School
West Covina
06-2010

Skills

  • Surveillance monitoring
  • Incident investigation
  • Risk assessment
  • Security protocols
  • Access control
  • Team communication
  • Report writing
  • Conflict resolution
  • Safety regulations
  • Attention to detail
  • Patrol procedures
  • Punctuality and reliability
  • Weapons training
  • Crisis intervention training
  • Arrest procedures
  • Communication skills
  • Security guard license
  • First aid and CPR certified
  • Conflict de-escalation
  • Threat assessment
  • Defensive tactics training
  • Active shooter training
  • High level of integrity
  • Fire safety training
  • Physical fitness
  • CCTV surveillance

Certification

  • Passed Gavin de Becker & Associates training facility and received a certificate of completion
  • Armed Carry license
  • Security Guard license
  • CPR & First aid certified
  • Taser certified

Languages

Chinese (Mandarin)
Elementary

Affiliations

  • I exercise 5 days a week for optimal physical fitness
  • I'm a Black belt in Judo
  • I've trained for 7 years in the art of Boxing

Timeline

Armed Security Officer

Protective Shield Security
10.2019 - Current

Deli Clerk

Vons Grocery Store
06.2014 - 10.2025

Associate of Applied Science - Kinesiology

Mt. San Antonio College

High School Diploma -

West Covina High School

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Joshua Hart