Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Joshua Genest-Osborne

Ottawa,ON

Summary

Accomplished Transport Driver and Automotive Technician with a proven track record at PepsiCo and Lebrun Service Center. Excelled in customer relations and vehicle maintenance, enhancing client loyalty and operational efficiency. Skilled in time management and problem-solving, ensuring safety and precision in high-pressure environments. Demonstrated expertise in inspections and maintenance schedules, driving success through meticulous attention to detail and proactive service.

Overview

12
12
years of professional experience

Work History

Transport Driver

PepsiCo
12.2020 - Current
    • Operated with safety and skill to avoid accidents and delays.
    • Maintained high customer satisfaction by working quickly and accurately.
    • Navigated challenging road conditions to deliver goods securely in various weather situations.
    • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
    • Boosted customer satisfaction through timely communication and addressing concerns promptly.
    • Trained new transport drivers, focusing on safe driving habits and company policies adherence.
    • Increased client loyalty through exceptional customer service during pick-ups, deliveries, and inquiries.
    • Completed accurate paperwork for shipments, ensuring proper documentation for customs clearance when needed.

Warehouse Worker

PepsiCo
09.2015 - 11.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Completed cycle counts and monthly inventory.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Managed warehouse operations and verified proper shipment procedures.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Automotive Technician

Lebrun Service Center
02.2012 - 09.2015
    • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
    • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
    • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
    • Performed safety and emissions inspections.

Education

Transport Driver Training

Crossroads Trucking School
Ottawa, ON
11.2020

Automotive Service Technician

College Boreal
Greater Sudbury, ON
06.2012

High School Diploma -

École Secondaire Catholique Garneau
Orléans, ON
06.2010

Skills

    • Inspections
    • Customer Relations
    • Vehicle Inspection
    • Schedule Maintenance
    • Logbook management
    • Loading and unloading
      • Valid AC driver's license with Air Brake endorsement
      • Payment Collection
      • Time Management
      • Problem-solving abilities
      • Multitasking Abilities
      • Time management abilities

Languages

English
Native or Bilingual
French
Native or Bilingual

Additional Information

References


Matthew Martel

Lebrun Service Center Owner

613 404-9994


Elyse Borzecki

PepsiCo Delivery Supervisor





Timeline

Transport Driver

PepsiCo
12.2020 - Current

Warehouse Worker

PepsiCo
09.2015 - 11.2020

Automotive Technician

Lebrun Service Center
02.2012 - 09.2015

Transport Driver Training

Crossroads Trucking School

Automotive Service Technician

College Boreal

High School Diploma -

École Secondaire Catholique Garneau

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Joshua Genest-Osborne