Joshua Ganesh
Hamilton
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
U-Haul Moving & Storage
04.2022 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Ensured vehicles were cleaned/detailed and in road-worthy condition prior to every rental
- Delivered prompt service to prioritize customer needs.
Assistant
MIFAB
11.2019 - 01.2021
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Assistant
Zurn Industries
08.2018 - 07.2019
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Completed daily logs for management review.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Education
High School Diploma -
CW Jeffreys Collegiate Institute
Toronto, ON06-2018
Skills
- Customer service
- Lot inventory management
- Safe driving
- Teamwork and collaboration
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
U-Haul Moving & Storage
04.2022 - 12.2024
Assistant
MIFAB
11.2019 - 01.2021
Assistant
Zurn Industries
08.2018 - 07.2019
High School Diploma -
CW Jeffreys Collegiate Institute
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