Joshua Francis
Ajax,Ontario
Summary
Highly skilled and analytical 4th-year university student seeking work experience with an employer and to my professional portfolio. My long-term career goal is to become a lawyer that specializes in Intellectual Property.
Overview
7
7
years of professional experience
Work History
Youth Coordinator - Special Events
Durham Tamil Association
09.2016 - Current
- Demonstrated strong project management and communication skills through the organization of a chess club
- Worked with youth to organize artistic programs for the Durham Region, that included youth choir, youth orchestra, and youth band
- Organized a group of volunteers to create care packages of supplies and food for the homeless.
- Fostered open communication, alleviating issues and resolving conflicts.
Manager/ Logistics Specialist
AIESEC
09.2019 - 11.2022
- Planned and managed different students to effectively participate in cross-cultural exchanges that improved the quality of life in different communities
- Handled the logistics of conferences, booked a space to conduct them, and managed the students interested in participating or facilitating them
- Displayed excellent communication skills by contacting/ arranging faculty members and guest speakers to deliver keynote at conferences and meetings.
Project Administration Officer
Revitaled Reintegration Services
05.2022 - 09.2022
- Demonstrated research and analytical abilities by compiling and analyzing data from multiple sources to create a user-friendly interface for those who need to access resources for the criminal justice system of
- Canada
- Demonstrated strong interpersonal skills by establishing consistent communication with non-profit organizations regarding project status and by taking detailed meeting minutes to share with the broader team regarding ongoing projects
- Developed collaborative skills as part of a cross-functional team of individuals to develop, advertise and format accessible project content for individuals navigating the criminal justice system
- Demonstrated key time-management skills by using a task planner to keep track of upcoming deadlines and organize them by priority.
Research/Administrative Volunteer
Nava Wilson LLP
05.2020 - 10.2020
- Created workflow rules in CRM (Zoho) to help organize and automate the office’s ticket system
- Collaborated with other office administrators to re-organize their physical filing system and digitize all physical files
- Participated in office meetings to articulate on how to increase efficiency by reformatting customer relations procedures and various forms/agreements.
Ambassador
York University Alumni Office
11.2019 - 04.2020
- Demonstrated strong research abilities by providing information about on-campus initiatives to potential alumni donors and how donations will benefit the York student experience
- Demonstrated strong customer service skills by providing friendly and knowledgeable service to alumni who were interested in providing donations to York fundraising initiatives
- Developed collaborative skills while working with a team of callers to provide alumni with options of funds to donate to those they felt connected to.
Administrative Service Officer, RESL
TD Bank
05.2019 - 08.2019
- First point of contact for TD MMS internal operations which required quick turnaround on Admin tasks in order to ensure operational efficiency
- Acquired knowledge of the various portals and programs TD uses.
- Handled the de-hire process and completed audits that involved employee status and other confidential data.
- Worked to improve the efficiency of equipment return of Mobile Mortgage Specialists.
Education
Bachelor of Arts - Political Science
York University
08.2023
Skills
- Fluency with Microsoft Office programs (Word, Excel, PowerPoint,) developed through creating reports, Spreadsheets, and presentations
- Public Relations skills obtained through years of mediating difficult situations as a Lifeguard
- Strong linguistic and public speaking skills gained through coursework and extracurricular activities
- Strong time-management and organizational skills developed by balancing coursework with extracurricular activities
- Strong interpersonal skills developed by organizing a fundraiser hosted by the Canadian Chamber of Commerce ( local chapter)
- Excellent communication and teamwork skills demonstrated through school projects, presentations, and extracurricular activities
- Developed creative ways to solicit and market the benefits of joining AIESEC As a result of my creative work, we added more approved students for exchange programs than in previous terms
- Gained extensive knowledge of CRM software through the application of Zoho in an office environment
- Community Engagement
- Administrative Leadership
- Relationship Building
- Critical Thinking
- Conflict Resolution
Timeline
Project Administration Officer
Revitaled Reintegration Services
05.2022 - 09.2022
Research/Administrative Volunteer
Nava Wilson LLP
05.2020 - 10.2020
Ambassador
York University Alumni Office
11.2019 - 04.2020
Manager/ Logistics Specialist
AIESEC
09.2019 - 11.2022
Administrative Service Officer, RESL
TD Bank
05.2019 - 08.2019
Youth Coordinator - Special Events
Durham Tamil Association
09.2016 - Current
Bachelor of Arts - Political Science
York University
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