Joshua Field
Burlington,ON
Summary
Tech-savvy Junior Technician with three-year background installing and maintaining computer operating systems hardware and software packages. Analytical and hardworking individual possessing in-depth knowledge of peripheral computer equipment installation and maintenance, including modems, printers and scanners. Skillful in explaining technical concepts clearly and simply to non-technical end-users.
Overview
5
5
years of professional experience
Work History
Junior Technician
Sounds Good AVS Solutions Inc
05.2022 - Current
- Improved customer satisfaction by providing timely and effective technical support.
- Optimized workflows by suggesting process improvements based on observed inefficiencies.
- Calibrated instruments accurately to ensure precise measurements during testing processes.
- Enhanced system performance by conducting thorough diagnostics and identifying areas for improvement.
Service Technician
Can-AM Instruments
09.2019 - 03.2020
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Engineering Technician Diploma - Industrial Instrumentation And Process Control Technician
Sir Sanford Fleming College
Peterborough, ON04.2017
Skills
- Customer Support
- Software Installation
- Installation and Repair
- System diagnostics
Timeline
Junior Technician
Sounds Good AVS Solutions Inc
05.2022 - Current
Service Technician
Can-AM Instruments
09.2019 - 03.2020
Engineering Technician Diploma - Industrial Instrumentation And Process Control Technician
Sir Sanford Fleming College
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