JOSHUA FAIRBAIRN
Vancouver,British Columbia
Summary
In my years of experience in industrial management and working with corporate managers in different fields, I've been involved in leading team projects for multimillion dollar assignments. With every company I've had the opportunity to work for, I have delivered excellent results by developing and utilizing all necessary resources and tools to ensure the company's success. I am confident my work ethic and experience aligns well with your organization's vision and would appreciate the opportunity to contribute to your continued growth and on-going success.
Overview
22
22
years of professional experience
Work History
Estimator
Kirmac Collision
07.2024 - Current
- Utilize Mitchell using the estimating tools to provide insurance companies and private pay owners proper estimate guides for their vehicle damages.
- Process information for insurance claims and navigate rentals for customers in need.
- Template mapping of vehicles to show the extent of damaged areas on vehicles to identify hours and work required.
- Make inform decisions for techs to be able to work on the vehicle in the most precise manner to execute the most quality outcome.
Claims Advisor
Aviva Insurance
08.2021 - 07.2024
- Consistently deliver top grade customer service and satisfy customer and business needs using efficient verbal tactics and processing skills
- Routinely accomplish daily claims, objectives and KPI's
- Handle all variants of automotive and total loss, DCPD, Tort claims
- Participate in special payments projects
- Knowledge of Tort/Chart law and DCPD/FDR provincial rulings
- Highly experienced in Mitchell, Advantage, Five9, Croms3, Arms, Proji Sync, Ecollision, Impact (IAA) and Copart
Auto Claims Adjuster
Economical/Sonic Insurance
11.2019 - 07.2021
- Routinely accomplish daily claims, objectives
- Handle all variants of automotive and total loss claims
- Consistently deliver great customer service and satisfy customer needs
- Participate in special payments and salvage projects
- Knowledge of Tort/Chart law and DCPD/FDR provincial rulings
- Highly experienced in Guidewire, Oracle, Lotus, Audatex, ISB, CGI, I-autoconnect, Arms, Dial and Impact (IAA)
Shop Management Coordinator
Canwest Wire Rope
06.2003 - 06.2016
- Managed and led high profile projects for specific high profile clients for multiple departments
- Managed employees and operational talent-related tasks including recruiting, training and mitigation
- Coordinated programs within departments and encouraged efficient ongoing communication between sales and warehouse staff
- Led project which streamlined production leading to a lean production process
Education
Chartered Insurance Professional (CIP) -
Insurance Institute of Canada
Calgary01.2025
Graphic Deign -
Vancouver College of Art & Design
Vancouver07.2013
Skills
- Management
- Sales
- Project coordination
- Customer service
- Multiple industrial computer programming skills
- Restored vehicles and renovated homes
Timeline
Estimator
Kirmac Collision
07.2024 - Current
Claims Advisor
Aviva Insurance
08.2021 - 07.2024
Auto Claims Adjuster
Economical/Sonic Insurance
11.2019 - 07.2021
Shop Management Coordinator
Canwest Wire Rope
06.2003 - 06.2016
Chartered Insurance Professional (CIP) -
Insurance Institute of Canada
Graphic Deign -
Vancouver College of Art & Design
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