Joshua Enriquez

• Assisted in patient triage and intake processes for efficient appointment scheduling.
• Conducted patient education on foot care practices to promote preventive health measures.
• Collaborated with healthcare providers to streamline communication and enhance patient care.
• Assisted with application of wound care grafts under the supervision of a healthcare provider
• Billing, Insurance and collecting payments
• Interviewing patients and record their medical history
• Accurate scribing and complete clinical documentation
• Trained new staff on the field; House-calls, Senior living

facilities, and Skilled Nursing Facilities all related to servicing all patients with podiatry related visits with assisting and under the supervision of numerous Podiatrists

• Built strong relationships with patients through effective and efficient communication skills cultivating and nurturing trust commitment to quality care
• Autoclave usage for sterilizing health care provider's instruments
• Enhanced patient satisfaction by providing compassionate care and directly addressing needs during visits.
• Year 1-3 Medical Assistant, year 3-5 Senior medical staff, & year 6-7 Lead medical support

• Patient intake & Vital signs; Blood Pressure, Pulse, respiratory & sublingual temperature
• Administering Influenza Vaccinations & Medicinal injections under the supervision of the Medical Doctor
• Collecting Specimens: Bloodwork, Urinalysis, & Benign Skin Lesions
• Performing Lab tests: EKGs, Spirometry,& Doppler vascular ultrasound
• Assistance to the Medical Doctor in wound care in office, housecalls, & Senior living facilities
• Maintained patient confidentiality and secured patient information accordance to HIPAA & OSHA regulations.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Monitored employee food handling, safety and uniform requirements.
• Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
• Observed cash handling and security procedures during shifts to recognize and address issues with staff.
• Conducted regular performance evaluations for team members, providing constructive feedback and setting clear goals for improvement where needed.
• Addressed and resolved customer complaints, turning dissatisfied guests into repeat customers.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

• Delivered exceptional customer service in fast-paced dining environment.
• Collaborated with team members to maintain cleanliness and organization throughout dining areas.
• Assisted in training new associates on food safety and service standards.
• Led initiatives to enhance guest satisfaction, receiving positive feedback from management and patrons.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Greeted and seated guests to provide friendly and welcoming experience.
• Processed customer payments and balanced cash drawers.
• Utilized POS system to receive and process food and beverage orders.
• Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
• Verified prepared food met standards for quality and quantity before serving to customers.