Joshua Dramitinos
Starbucks
Irvine
2
Languages
7
years of professional experience
Hardworking Shift Leader exceling at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment and operational efficiency.
Work History
Shift Supervisor
5 Years 3 Months- Coached baristas on beverage preparation, customer service, and store procedures to support consistent performance.
- Monitored cash handling, register accuracy, and transaction procedures.
- Monitored inventory levels, replenished ingredients, and alerted leadership to supply shortages.
- Responsible for daily cash handling and sales reports
- Prepared handcrafted beverages following recipes, quality standards, and customized customer requests.
- Supervised daily store operations, delegating responsibilities to maintain efficient workflow and service standards.
- Trained new baristas on drink preparation, POS workflows, and customer service expectations.
Crew Chief Technician
1 Year 4 Months- Led tire installation, balancing, and rotation workflows to maintain consistent service quality.
- Handle intake of vehicles and all interactions and communication with customers
- Responsible for tracking on hand inventory and ordering more supplies when needed
- Validated all delivery's and organized all inventory
- Coordinated shop priorities to keep bay assignments, wait times, and technician workflow organized.
- Trained crew members on tire service procedures, equipment use, and safety standards.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
Education
Associate of Science - Accounting
Skills
Food service
Time management
Computer literacy
Leadership
Bilingual
Communication skills
Inventory Control
Inventory Management
Organizational Skills
Cash handling
Employee training
Customer-oriented
Inventory control and record keeping
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Shift Supervisor
Starbucks
07.2021 - CurrentRead More
Crew Chief Technician
America's Tire Company
03.2020 - 07.2021Read More
Orange Coast College
Associate of Science from Accounting
Read More