Joshua Costa
Etobicoke,ON
Summary
Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.
Overview
8
8
years of professional experience
Work History
E-Commerce Personal Shopper (Full-Time)
Loblaw Companies Limited
Toronto, Ontario
03.2020 - Current
- Hand-picked and packed online grocery orders for customers.
- Managed a group of personal shoppers for the PC Express program. Supervised tasks such as in-store shopping, customer interactions, and processing of POS transactions.
- Scheduled efficiently while directing and supervising staff.
- Personally trained all new employees in the PC Express department.
- Increased employee productivity, engagement, and retention through collaborative efforts.
- Responsible for equipment maintenance and maintaining department safety and sanitation.
- Handled customer inquiries, requests and complaints with the utmost professionalism and ensured courteous customer relations.
Produce Clerk (Part-Time)
Loblaw Companies Limited
Toronto, Ontario
06.2016 - 03.2020
- Received and stocked incoming produce shipments.
- Organized displays of fresh fruits and vegetables in the store.
- Rotated produce items to ensure freshness.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Monitored temperature logs for refrigerators and freezers.
Education
High School Diploma -
Dante Alighieri Academy
Toronto, ON06-2013
Police Foundations
Humber College
Toronto, ONSkills
- Online Order Processing
- Planning and Organization
- Verifying Order Accuracy
- Customer Service
- Attention to Detail
- Product Knowledge
- Customer Relations
References
References available upon request.
Timeline
E-Commerce Personal Shopper (Full-Time)
Loblaw Companies Limited
03.2020 - Current
Produce Clerk (Part-Time)
Loblaw Companies Limited
06.2016 - 03.2020
High School Diploma -
Dante Alighieri Academy
Police Foundations
Humber College
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