Joshua Caraveo
Delano
Summary
Dedicated professional with a strong work ethic and proven customer service excellence at Denny's Restaurant. Skilled in efficient cleaning and sanitizing, I consistently maintained a spotless kitchen environment while enhancing team performance under pressure. Adaptable and proactive, I thrive in fast-paced settings, ensuring safety and quality in all tasks.
Overview
10
10
years of professional experience
Work History
Dishwasher
Dennys Restaurant
02.2009 - 04.2011
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
Delivery Driver
Pizza Hut
04.2004 - 06.2005
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Meat Department Associate
State Market
12.2003 - 08.2004
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
- Supported store success by cross-training in other departments, fostering versatility among staff members.
- Developed an understanding of diverse dietary needs, enabling informed recommendations for customers seeking alternative protein sources or specialty cuts of meat.
- Increased sales, effectively promoting weekly specials and suggesting relevant recipe ideas to customers.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Restocked products based on available inventories and customer demands.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Cut meats to customer specifications and answered questions about specialty products.
Stocker
Rite Aide Pharmacy
04.2001 - 06.2003
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Stocked designated items on shelves, end caps and displays.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
Education
High School Diploma -
Delano High School
Delano, CA06.2002
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Punctuality
- Problem-solving
- Efficient cleaning
- Safety awareness
- Dishwasher operation
- Customer service excellence
- Interactive communication skills
- Supply restocking
- Kitchen equipment use
- Chemical handling
- Complex Problem-solving
- Equipment operation
- Performance improvement
- Quality control
- Machine operation
- Troubleshooting skills
- Chemical use
- Inventory management
- Equipment troubleshooting
- Fast-paced environment
- Multitasking and organization
- Punctual and reliable
- Team collaboration
- Adaptability and flexibility
- Food safety regulations
- Trash removal
- Equipment maintenance
- Delivery processing
- Food safety oversight
- Hazardous chemical handling
- Hospitality and accommodation
- Dish sanitizing
- Water temperature control
- Kitchen station support
- Sanitizing protocols
- Team player
- Tableware polishing
- Teamwork and collaboration
- Multitasking
- Customer service
- Critical thinking
- Proactive and Self-motivated
- Decision-making
- Active listening
- Receiving and storing supplies
- Food safety protocols
- Table cleaning and arranging
- Excellent communication
- Sorting and recycling
- Analytical thinking
- Positive attitude
- Teamwork
- Reliability
- Problem-solving abilities
- Kitchen safety
- Truck loading and unloading
- Floor cleaning
Timeline
Dishwasher
Dennys Restaurant
02.2009 - 04.2011
Delivery Driver
Pizza Hut
04.2004 - 06.2005
Meat Department Associate
State Market
12.2003 - 08.2004
Stocker
Rite Aide Pharmacy
04.2001 - 06.2003
High School Diploma -
Delano High School
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