Joshua Camire
Lakewood
Summary
Resourceful Bank Operations Manager known for high productivity and efficiency in task completion. Possess specialized skills in regulatory compliance, risk management, and process optimization. Excel in leadership, problem-solving, and communication, ensuring seamless operations and team synergy.
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
25
25
years of professional experience
Work History
Service Technician
Chem Mark of Long Beach
Stanton
08.2019 - Current
- Diagnosing and repairing commercial dish machines and related equipment
- Training customers on the proper use of cleaning and sanitizing products
- Delivering and picking up chemical products as scheduled
- Building strong relationships with customers and decision-makers
- Handling emergency service calls (on-call rotation)
- Promoting companion products and services to help our customers succeed
- Collecting payments and following up on account balances
- Supporting contract renewals and price adjustments
- Provided exceptional customer support by addressing service inquiries and resolving issues promptly, strengthening client relationships.
- Maintained accurate records of service calls, repairs, and parts used.
- Troubleshot electrical circuits using schematics and diagrams.
- Responded quickly to emergency calls from clients needing immediate assistance.
Operations Manager-Assistant Vice President
Surf City Bank, division of South County Bank
Huntington Beach
03.2007 - 09.2018
- Operational Oversight: Managing daily routines, including vault cash, ATM balancing, and transaction processing.
- Compliance & Risk: Ensuring adherence to banking regulations, security protocols, and bank policies.
- Staff Management: Supervising, training, and scheduling operational staff (tellers and support staff).
- Process Improvement: Identifying and implementing ways to increase efficiency and reduce operational risks.
- Reporting: Preparing, analyzing, and presenting reports on branch performance and operational metrics.
- Mentored junior staff in operational best practices, fostering a culture of continuous improvement and professional development.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Teller/Merchant Teller
Wells Fargo
Huntington Beach
08.2001 - 02.2007
- Processed financial transactions accurately and efficiently, enhancing customer satisfaction and loyalty through reliable service.
- Managed cash handling procedures, ensuring compliance with internal controls and safeguarding company assets effectively.
- Assisted customers with account inquiries and transactions, improving overall customer engagement and retention rates.
Customer Service Representative/New Accounts Representative
Pacific Liberty Bank
Huntington Beach
03.2004 - 03.2006
- Managed customer inquiries through various channels, enhancing customer satisfaction and loyalty across diverse accounts.
- Assisted in the onboarding process for new accounts, ensuring compliance with regulatory standards and internal policies.
- Resolved complex client issues by utilizing problem-solving skills, leading to improved customer retention and relationship management.
Education
Diploma - High school
Lakewood High School
Lakewood, CA 09.1996 - 06/2000
Transfer Credits - College
Long Beach City College
Long Beach, CA 08.2000 -
Skills
- Service technician experience
- Mechanical troubleshooting
- Mechanical knowledge
- Driving
- Equipment repair
- Customer service
- Commercial dish machine repair
- Electrical troubleshooting
- Customer training
- Emergency service response
- Client relationship management
- Payment collection
- Service record maintenance
- Compliance adherence
- Operational oversight
- Staff supervision
- Recruitment and onboarding
- Banking transaction processing
- Cash handling procedures
- Performance reporting
- Problem resolution
- Chemical product delivery
- Account management
- Risk assessment
- Scheduling and coordination
- Professional and courteous
- Troubleshooting and diagnosis
Timeline
Service Technician
Chem Mark of Long Beach
08.2019 - Current
Operations Manager-Assistant Vice President
Surf City Bank, division of South County Bank
03.2007 - 09.2018
Customer Service Representative/New Accounts Representative
Pacific Liberty Bank
03.2004 - 03.2006
Teller/Merchant Teller
Wells Fargo
08.2001 - 02.2007
Transfer Credits - College
Long Beach City College
08.2000 -
Diploma - High school
Lakewood High School
09.1996 - 06/2000