Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Joshua Brkich

Calgary,AB

Summary

Quick-thinking team member recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Organized and dependable individual successful at managing multiple priorities with a positive attitude. Invariably willing to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Donation Center Supervisor

Savers Value Village
04.2023 - 01.2024
  • Trained new staff members on company policies and center expectations.
  • Scheduled daily donation center ambassadors and monitored performances.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Car Wash Attendant

Wash King Calgary
09.2020 - 08.2021
  • Achieved customer satisfaction by providing high-quality professional service.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.

Education

High School Diploma -

Bishop O'Byrne High School
Calgary, AB
06.2021

Skills

  • Maintaining Clean Work Areas
  • Constructive Feedback
  • Production Standards
  • Customer Loyalty
  • Customer Relations
  • Business Development Understanding
  • Team Goals

Languages

English
Native or Bilingual

Certification

St. John Ambulance Saint-Jean

  • Intermediate First Aid - Level C CPR and AED Training - Expiry: May 9th, 2026
  • Certified Forklift, Big Joe - Baler/Compactor Machine Operator

Timeline

Community Donation Center Supervisor

Savers Value Village
04.2023 - 01.2024

Car Wash Attendant

Wash King Calgary
09.2020 - 08.2021

High School Diploma -

Bishop O'Byrne High School

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Joshua Brkich