Summary
Overview
Work History
Education
Skills
Languages
Awards And Clubs
Timeline
Generic

Joshua Bernal

Vancouver,Canada

Summary

Dynamic professional with extensive experience at Viaggio Hospitality Group, excelling in customer service and inventory management. Proven ability to enhance guest experiences through exceptional problem-solving and teamwork. Recognized for maintaining high standards and fostering client relationships, while adeptly managing fast-paced environments and delivering quality results.

Overview

8
8
years of professional experience

Work History

Bartender

Viaggio Hospitality Group
Vancouver, Canada
05.2024 - Current
  • As a bartender with Viaggio Hospitality Group, I have worked across multiple locations, including Papi's Oyster Bar and Uva Wine & Cocktail Bar.
  • At Papi's, I provided exceptional service in a lively, seafood-focused setting, handling drink preparation, inventory management, and guest interactions to create a welcoming atmosphere.
  • At Uva, I refined my expertise in craft cocktails and wine, focusing on precision, flavor balance, and enhancing the guest experience.
  • Working in these diverse environments has strengthened my multitasking abilities, time management, and customer engagement skills.

Photo Lab Technician

London Drugs
Vancouver, Canada
09.2019 - Current
  • As I continued to demonstrate my proficiency within the photo lab, I also acquired further managerial skills encompassing daily operational supervision, customer service, and meticulous file organization.
  • I am dedicated to upholding both quality standards and operational efficiency.

Bartender & Barback

Warehouse Group
Vancouver, Canada
01.2023 - 02.2024
  • Working across multiple locations, I transitioned from a barback to a bartender, gaining a strong foundation in the service industry and refining my ability to thrive in high-energy environments.
  • I efficiently handled customer orders, maintained seamless bar operations, and contributed to a welcoming atmosphere that fostered customer loyalty.
  • My experience reinforced the importance of teamwork, organization, and multitasking in delivering exceptional service.

Logistics Coordinator

Vancouver Auto Credit
Vancouver, Canada
01.2022 - 09.2023
  • Upon entering the professional workforce I gained experience as a vehicle coordinator skilled in pre-delivery inspections, logistics, and customer service.
  • I proved my ability to develop positive relationships with internal teams and external clients.
  • Adept in facilitating temp tags, title and registration, and sales/use tax refunds through dealers.
  • Demonstrated ability to drive process improvement and increase operational efficiency.
  • While developing skills in handling customer inquiries and resolving escalations in a timely and effective manner.

Photo Electronics Specialist

London Drugs
Vancouver, Canada
06.2017 - 09.2019
  • Highly skilled Photo Electronics Specialist with a proven track record of expertise in designing, developing, and maintaining photographic and imaging systems.
  • Proficient in utilizing advanced technologies to enhance visual capture and reproduction, with a keen eye for detail and a deep understanding of optical principles.
  • Collaborative team player with excellent communication skills, capable of effectively conveying technical information to both technical and non-technical audiences.

Education

Business Administration -

Okanagan College
Okanagan
04.2022

Skills

  • Customer Service
  • Inventory management
  • Team collaboration
  • Problem solving
  • Client Relationship Management
  • Integrity
  • Accountability
  • High Standards

Languages

  • Fluent in English
  • Conversational Spanish

Awards And Clubs

Highschool Business Club, Co-President, Oversaw both the executive team and general members, orchestrating cohesive collaboration. Generated innovative event concepts and oversaw their execution. Organized leadership seminars and facilitated case competitions to foster growth.

Timeline

Bartender

Viaggio Hospitality Group
05.2024 - Current

Bartender & Barback

Warehouse Group
01.2023 - 02.2024

Logistics Coordinator

Vancouver Auto Credit
01.2022 - 09.2023

Photo Lab Technician

London Drugs
09.2019 - Current

Photo Electronics Specialist

London Drugs
06.2017 - 09.2019

Business Administration -

Okanagan College

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Joshua Bernal