Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Joshua Bannor

Barrie,ON

Summary

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fresh Foods Team Member

Goodness Me!
Barrie, ON
01.2023 - Current
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Resolved customer issues promptly in a professional manner.
  • Tracked stock levels on a daily basis to identify shortages or overages.
  • Assisted management in developing marketing strategies to increase sales.

Front Desk Associate

Planet Fitness
Brampton, ON
05.2022 - 12.2022
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Delivered friendly and knowledgeable support to current and prospective customers.
  • Trained newly hired employees on front desk procedures and business operations.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.

Cashier/Crew Member Trainer

McDonalds
Vaughan, ON
04.2019 - 01.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered customer questions, provided store information and directed customers to designated store areas.
  • Worked closely with front-end staff to assist customers.

Cashier/Service Associate/Team Lead Sales Associate

Canada’s Wonderland
Vaughan, ON
04.2017 - 08.2018
  • I learned to handle cash, learned to deal with unsatisfied customers, and helped assign and supervise other associates.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted customers by finding solutions to complaints, concerns and inquiries.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Educated customers on how to complete transactions through web-based or in-store options, reducing service load by empowering individuals to manage personal needs.
  • Processed refunds for worn, damaged and broken merchandise.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Directed cleaning, trash removal and sanitation procedures to keep aisles and register areas organized.

Education

Bachelor of Arts - Political Science

Lakehead University
Orillia, ON
04.2025

High School Diploma -

Castlebrooke Secondary School
Brampton, ON
06.2020

Skills

  • Responding to Difficult Customers
  • Customer Service
  • Issue and Complaint Resolution
  • Upselling Products and Services
  • POS Systems and Ordering Platforms
  • Strong Analytical and Problem Solving Skills
  • Teamwork and Collaboration
  • Merchandise Restocking
  • Cooperative Attitude
  • Nightly Audits
  • Account Review
  • Computer Skills
  • Inquiry Response
  • Phone and Email Etiquette
  • Supervision & Leadership
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Problem Resolution
  • Microsoft Office
  • Organizational Skills
  • Critical Thinking

Affiliations

  • Production/Mixing
  • Background Acting

Languages

English
Professional
French
Limited

Certification

  • Cannsell Certificate

Timeline

Fresh Foods Team Member

Goodness Me!
01.2023 - Current

Front Desk Associate

Planet Fitness
05.2022 - 12.2022

Cashier/Crew Member Trainer

McDonalds
04.2019 - 01.2022

Cashier/Service Associate/Team Lead Sales Associate

Canada’s Wonderland
04.2017 - 08.2018

Bachelor of Arts - Political Science

Lakehead University

High School Diploma -

Castlebrooke Secondary School

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Joshua Bannor