Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Banks

Stony Plain,AB

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

3
3
years of professional experience

Work History

Service Technician

McDonald's
09.2023 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Late-night Manager

McDonald's
06.2021 - 08.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor of Science - Information Technology

Concordia University College of Alberta
Edmonton, AB
05.2026

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability

Timeline

Service Technician

McDonald's
09.2023 - Current

Late-night Manager

McDonald's
06.2021 - 08.2023

Bachelor of Science - Information Technology

Concordia University College of Alberta

Similar Profiles

CREATE PROFILE
Joshua Banks