Joshua Ayala
Riverside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Works great in a team or independently. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Big Al's
09.2023 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Dutch Bros
07.2024 - 01.2025
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barback
The Menagerie
08.2021 - 06.2023
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Assisted cashiers with processing customer payments and documenting orders.
- Provided attentive service and proactively assessed guest needs.
- Learned how to make a variety of mixed drinks.
Barista
Starbucks, Target
02.2023 - 05.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bartender
Gen Korean BBQ House
01.2023 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Mixed unique and interesting cocktails for customers, including bar specials.
Facilities/Customer Service Associate
The Claremont Club
06.2018 - 08.2021
- Supervised supplies in inventory and submitted reorder requests.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided ongoing guest service.
Skills
- Planning and Coordination
- Complaint resolution
- Money handling abilities
- Creative problem solving
- Guest services
- Self Motivated
- Mixology
Timeline
Barista
Dutch Bros
07.2024 - 01.2025
Bartender/Server
Big Al's
09.2023 - Current
Barista
Starbucks, Target
02.2023 - 05.2023
Bartender
Gen Korean BBQ House
01.2023 - 03.2023
Barback
The Menagerie
08.2021 - 06.2023
Facilities/Customer Service Associate
The Claremont Club
06.2018 - 08.2021
Similar Profiles
Joanna ChanJoanna Chan
Lead Bartender at Big Al'sLead Bartender at Big Al's
Miguel DelgadilloMiguel Delgadillo
Manager at Big Al'sManager at Big Al's
Jack L. SchisslerJack L. Schissler
Bartender at Big Al'sBartender at Big Al's