Joshua Ayala
Riverside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Works great in a team or independently. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Big Al's
2023.09 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Dutch Bros
2024.07 - 2025.01
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barback
The Menagerie
2021.08 - 2023.06
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Assisted cashiers with processing customer payments and documenting orders.
- Provided attentive service and proactively assessed guest needs.
- Learned how to make a variety of mixed drinks.
Barista
Starbucks, Target
2023.02 - 2023.05
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bartender
Gen Korean BBQ House
2023.01 - 2023.03
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Mixed unique and interesting cocktails for customers, including bar specials.
Facilities/Customer Service Associate
The Claremont Club
2018.06 - 2021.08
- Supervised supplies in inventory and submitted reorder requests.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided ongoing guest service.
Skills
- Planning and Coordination
- Complaint resolution
- Money handling abilities
- Creative problem solving
- Guest services
- Self Motivated
- Mixology
Timeline
Barista
Dutch Bros
2024.07 - 2025.01
Bartender/Server
Big Al's
2023.09 - Current
Barista
Starbucks, Target
2023.02 - 2023.05
Bartender
Gen Korean BBQ House
2023.01 - 2023.03
Barback
The Menagerie
2021.08 - 2023.06
Facilities/Customer Service Associate
The Claremont Club
2018.06 - 2021.08