Joshua Austin Joseph
22 Vanwood Road, Thornhill, ON,Canada
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
5
5
years of professional experience
Work History
Interim Site Supervisor
Markham Stouffville Hospital
01.2025 - 02.2025
- Worked alongside the JHSC (Joint Health and Safety Committee) regarding changes that can be made to the site to provide a safer environment and promote worker safety
- Joined emergency response meetings and provided insight on improvements to be made within security and nursing staff
- Communicated closely with Client of the hospital as well as security company to find coverage for open shifts
- Mentored and provided advice to staff during and after work hours
- Oversaw reports from staff and ensured clarity and accuracy, making appropriate changes as needed
- Frequently reached out to secondary site to ensure no issues were flagged
- Worked with Management and directors of hospital to meet strict timelines.
Security Guard (Day Lead)
Markham Stouffville Hospital
12.2023 - Current
- Assist supervisor's in interviews for applicants
- Training new recruits
- Ensuring team members complete required logs and duties
- Work closely with supervisor and senior management
- First in command when shift supervisor is not present
- Responsible for giving directions to workers in the abscence of a supervisor
- Communicate with nursing staff in regard to complaints that they bring forward to security
- Communicate directly with I.T and Superior's if there are issues that need trouble shooting in the hospital
Security Guard
Markham Stouffville Hospital
04.2023 - 12.2023
- Interact and communicate with individuals in crisis/distress
- Effectively Develop and implement de-escalation strategies for my team
- Patrolled and monitored inner and outer perimeters of the hospital to prevent and deter potential threats or suspicious person's/activity
- Diffused/de-escalated conflicts between patients and hospital guests in many occasions
- Efficient attention to detail and keen observational skills
- Worked with EMS, Police as well as Firefighters in cases of emergency, such as in the case of a suspicious person or in case of a fire
- Continuously log and ensure that daily checks of equipment and logs are being maintained and in working order
- (E.X Pinel Restraints, Weather Logs, Helipad Inspections, fire extinguisher inspections, etc)
- Maintain a professional attitude and remain calm and composed in high-stress situations
- Knowledgeable about section494 (powers of arrest) as well as the TPA (Trespass to Property Act), and search and seizure powers
Retail associate
Walmart
05.2021 - 06.2023
- (Dairy/Frozen department)
- Trained new employees in effective time management and stocking procedures
- Followed health and safety procedures handling items
- Effective organization skills
- Approachable and takes initiative to help customers
- Oversees multiple refrigerated areas to moniter tempatures
Associate
Loblaws
11.2020 - 05.2021
- (Produce, Bakery, Butcher, General Merchandise departments)
- Packaged fresh foods
- Stocked shelves
- Responsible for taking online orders
- Responsible for keeping premises clean
- Quick learner
- Easily adapted to various departments within the store
Team Member
Tim Hortons
10.2019 - 09.2020
- (Midnight shift)
- Prepare food
- Handle transactions
- Create conversation with recurring and new customers
- Responsible for keeping the premises clean
- Proper handling and storage of food
- Good conflict resolution skills
- Able to follow directions well
- Strong understanding of the importance of customer service
- Able to multitask with great efficiency
- Quick learner and able to de-escalate customer confrontations
- Hard working, diligent and great work ethic
Home Renovation
Jason Rachele
07.2018
- Worked well with colleagues demolishing equipment
- Followed instrctions thoroughly
- Worked effeciently and in a timely manner
Education
Police Foundations Program
Seneca College
King City, ON04.2023
Highschool diploma - undefined
Thornhill Secondary School
Thornhill, ON06.2021
Skills
- Exceptional customer service and result oriented
- Learnt to quickly evaluate and assess risks to individuals’ safety in emergency situations and make decisions accordingly
- Skilled in accurately documenting crisis interactions, actions taken, and outcomes, ensuring compliance with organizational and legal standards
- Approachable and well-versed in mediating conflict in situations that need de-escalation
- Maintains peak fitness year-round through scheduled weightlifting and cardiovascular training
- Excellent in multi-tasking and efficiency
- Strong work ethic as well as self motivated and energetic
- Adaptable to change
Accomplishments
Quickly advanced and thrived in different security positions that require more responsibility.
Received letters of commendation from over the hospital, specifically from the unit manager of the Adult Inpatient Mental Health Unit.
Created great rapport with nursing staff and security within the hospital
Awards/Certificates
MLEO (Municipal Law Enforcement Officer Training) 2024, Use of Force certificate and MOAB (Management Of Aggressive Behaviour) certificate 2023, Standard First Aid & CPR/AED Level C from Coast2Coast, Graduated with honours from Seneca Police Foundations program2023, Seneca's Presidents Honour List 2022, Seneca's Presidents Honour List2021, Highschool Honour roll2021, Highschool Construction excellence and skills award2021
Languages
English
Full Professional
Timeline
Interim Site Supervisor
Markham Stouffville Hospital
01.2025 - 02.2025
Security Guard (Day Lead)
Markham Stouffville Hospital
12.2023 - Current
Security Guard
Markham Stouffville Hospital
04.2023 - 12.2023
Retail associate
Walmart
05.2021 - 06.2023
Associate
Loblaws
11.2020 - 05.2021
Team Member
Tim Hortons
10.2019 - 09.2020
Home Renovation
Jason Rachele
07.2018
Highschool diploma - undefined
Thornhill Secondary School
Police Foundations Program
Seneca College
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