Joshua Arseneau
Calgary,AB
Summary
Customer-focused Cable Installation Technician dedicated to delivering highest quality digital communications. Responsible and reliable individual experienced in working with live-wire connections through telephone and data lines. Communications expert with 3.5 years of experience working in cable industry.
Overview
10
10
years of professional experience
Work History
Cable Installation Technician
Excalibur Systems Group Ltd.
12.2020 - Current
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Read blueprints and schematics to correctly place equipment.
- Ensured prompt resolution of any post-installation issues by following up with customers after service completion to confirm satisfaction levels were met or exceeded expectations.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
Trip Leader
Free And Easy Traveler
01.2014 - 06.2023
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Supported company marketing efforts by capturing high-quality photos and videos throughout each trip for use in promotional materials.
- Guided groups of up to 23 people on scheduled tours.
- Led groups on hikes, excursions, and other outdoor activities while prioritizing safety and enjoyment for all participants.
- Evaluated trip feedback from participants to identify areas of improvement for future trips led by the organization.
- Trained to handle medical issues and accidents to take appropriate action and promote safety and well-being of tour groups.
Bartender
Garage Sports Bar
05.2016 - 03.2020
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Helped management plan and serve bar menu exceeding customer expectations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Education
High School Diploma -
Crescent Heights High School
Calgary, AB06.2010
Skills
- Communication
- Teamwork
- Digital Literacy
- Strong attention to detail
- Adaptability
- Time management
- Work ethic
- creativity
Languages
English
Native or Bilingual
Thai
Limited Working
passion for nature and the outdoors
For Me, time spent in nature is not just a recreational activity but a source of inspiration, creativity, and personal growth. It offers opportunities for reflection, introspection, and a sense of awe that can be deeply enriching and fulfilling. Ultimately, a passion for nature and the outdoors is more than just a hobby—it's a way of life that fosters a sense of harmony, balance, and interconnectedness with the natural world.
Timeline
Cable Installation Technician
Excalibur Systems Group Ltd.
12.2020 - Current
Bartender
Garage Sports Bar
05.2016 - 03.2020
Trip Leader
Free And Easy Traveler
01.2014 - 06.2023
High School Diploma -
Crescent Heights High School
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