JOSHUA AKERS
Winchester
Summary
To obtain a position using my experience to provide excellent service, to assist the company in accomplishing its goals and objectives.
Field Manager/Operator with 16 years of expertise in pest control services, driving customer satisfaction, sales growth, and operational efficiency. Proficient in Microsoft Office and commercial driving, adept at managing teams and optimizing logistics. Committed to advancing business objectives through strategic planning and excellent service delivery.
Overview
22
22
years of professional experience
Work History
LOGISTICS DRIVER
Highest Craft LLC.
Lake Elsinore
05.2022 - 05.2024
- Ensure timely package deliveries, achieving high customer satisfaction and operational efficiency.
- Utilize navigation tools for precise route planning and address verification, minimizing errors.
- Resolve delivery issues promptly, enhancing service reliability and maintaining customer trust.
- Optimize delivery routes, consistently meeting tight deadlines and improving efficiency.
- Maintain accurate delivery records, contributing to data-driven decision-making and process improvements.
- Mentored new drivers on best practices for customer interaction and efficient delivery techniques, improving team performance.
- Transported clients, ensuring timely arrivals and professional interactions, enhancing client satisfaction.
- Maintained vehicle readiness, including fueling and arranging repairs, ensuring operational efficiency.
- Optimized routes using navigation apps, reducing delays from traffic and construction.
- Completed administrative tasks such as office pickups, improving overall service efficiency.
DRIVER
Akers Services, LLC
Winchester
06.2019 - 05.2022
- Conducted detailed inspections, ensuring accurate reports and timely submissions for escrow processes.
- Maintained excellent customer service, resulting in strong client relationships and repeat business.
- Managed sales and administrative tasks, contributing to overall business efficiency and growth.
- Drove safely over long distances, maintaining a clean driving record and adhering to schedules.
FIELD MANAGER/OPERATOR
Bug Busters Pest Control Services
Los Angeles
10.2002 - 11.2018
- Implemented pest control solutions, ensuring effective treatments and customer satisfaction.
Education
40 Hours Power And Arrest Course -
Moreno Valley College
Moreno Valley, CA05-2025
BACHELORS DEGREE - BUSINESS ADMINISTRATION
Arizona State University
Tempe, AZHIGH SCHOOL DIPLOMA - HONORS
Excel High School
Winchester, CASkills
- Construction
- Electrical wiring
- Customer Service
- Microsoft
- Outside sales
- Driving
- Supervising
- Bookkeeping
- Organizational skills
- Commercial driving
- Sales
- Team management
- Problem Solving
- Risk Assessment
- Conflict Resolution
- Quality Assurance
- Negotiation
- Training Development
Additional Information
Ensure timely package deliveries, achieving high customer satisfaction and operational efficiency., Utilize navigation tools for precise route planning and address verification, minimizing errors., Resolve delivery issues promptly, enhancing service reliability and maintaining customer trust., Optimize delivery routes, consistently meeting tight deadlines and improving efficiency., Maintain accurate delivery records, contributing to data-driven decision-making and process improvements., Mentored new drivers on best practices for customer interaction and efficient delivery techniques, improving team performance., Transported clients, ensuring timely arrivals and professional interactions, enhancing client satisfaction., Maintained vehicle readiness, including fueling and arranging repairs, ensuring operational efficiency., Optimized routes using navigation apps, reducing delays from traffic and construction., Completed administrative tasks such as office pickups, improving overall service efficiency., Conducted detailed inspections, ensuring accurate reports and timely submissions for escrow processes., Maintained excellent customer service, resulting in strong client relationships and repeat business., Managed sales and administrative tasks, contributing to overall business efficiency and growth., Drove safely over long distances, maintaining a clean driving record and adhering to schedules., Implemented pest control solutions, ensuring effective treatments and customer satisfaction.
Timeline
LOGISTICS DRIVER
Highest Craft LLC.
05.2022 - 05.2024
DRIVER
Akers Services, LLC
06.2019 - 05.2022
FIELD MANAGER/OPERATOR
Bug Busters Pest Control Services
10.2002 - 11.2018
40 Hours Power And Arrest Course -
Moreno Valley College
BACHELORS DEGREE - BUSINESS ADMINISTRATION
Arizona State University
HIGH SCHOOL DIPLOMA - HONORS
Excel High School