Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

JOSHUA AFOLAYAN

Toronto,ON

Summary

As an ambassador of excellence and character, my goal is to use my knowledge and skills to contribute meaningfully to the growth of the organization and maximize any privileges given to me so as to serve with undiluted passion for excellence, in line with the organization structure. Diligently seeking: an environment to work creatively, analytically and enhance the organization’s growth through humility, diligence, dedication, honesty, faithfulness, loyalty, and hard work

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations.

Overview

22
22
years of professional experience

Work History

Managing Director

Advocate Motors And General Merchandise
07.2020 - 12.2023
  • Responsible for all of the business operations of the establishment; which include marketing, interviewing, hiring, training, scheduling and managing employees
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
  • Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher sales of products
  • Handled problematic customers and clients and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Managed complex projects, ensuring timely completion and alignment with strategic objectives.
  • Spearheaded cost reduction efforts, optimizing resource allocation and eliminating waste.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Led development of comprehensive business plan to maximize profitability and company performance.
  • Worked effectively in fast-paced environments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Identified issues, analyzed information and provided solutions to problems.

Operation Manager/Front Office Manager

Jojein Hotels And Resort
01.2020 - 06.2020
  • Employment, compensation, labor relations, benefits, training, & employee services
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Sales Manager

Coca-Cola Nigeria Plc
08.2019 - 12.2019
  • Leading a small army of depot and overseeing the day to day running of the company
  • Coordinate, track & receive international & local Shipment through logistic pathway
  • Manage the storage of food and beverage materials in company’s warehouse
  • Maintain all the logistic and sales related records of the company
  • Support the logistic team in executing all necessary plans to move material goods to various destinations on schedule
  • Responsible for resolving customer complaints regarding our quality of service
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Facilitated business by implementing practical networking techniques.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Implemented systems and procedures to increase sales.

Data Analyst, Asset Mapper

Benin Electricity Distribution Plc
10.2018 - 07.2019
  • I was responsible for Asset Mapping (Front-end & Back-end), Customer Enumeration, Property Indexing, and LT Tagging of the company assets
  • I carried out data cleansing, analysis, computation, and data interpretation
  • Tools used for analysis include software's such as; JOSM- Java Open Street
  • Mapping, QGIS- Quantum Geographic Information System, OSM- Open Street Mapping, GPX Tracker, Power App among others
  • Worked with management to prioritize business and information needs
  • Developed and implemented database, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
  • Upheld security and confidentiality of documents and data within area of responsibility.
  • Tested data prediction algorithms based on historical data.
  • Streamlined data processing for faster results by implementing advanced analytics tools.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes.
  • Implemented robust quality control measures to minimize errors and improve the reliability of analytical outputs.
  • Generated standard and custom reports to provide insights into business performance.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Used statistical methods to analyze data and generate useful business reports.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Deployed predictive analytics models to forecast future trends.
  • Created data models to support decision-making processes.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Optimized company resources allocation with detailed forecasting models based on historical data analysis.

Presiding Officer

Independent National Electoral Commission
02.2019 - 03.2019
  • In-charge of all activities at the polling unit which include Sorting & counting of vote
  • Coordinate activities in the voting point under my supervision
  • Conduct voter’s education and the announcement of elections results
  • Transmission of accreditation data & the election result using the Smart Card Reader
  • Developed and maintained courteous and effective working relationships with my team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Acted as the team leader for the projects, delegating tasks and providing feedback.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations during the exercise.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Organized and detail-oriented with a strong work ethic.

Quality Control Manager

Xela Hotels and Resorts
12.2017 - 09.2018
  • I was generally responsible for all of the business operations of the establishment
  • I was responsible for making necessary changes to daily operations to achieve budget and respond to market conditions
  • Carried out vetting and auditing on the statement of cash flows
  • Managing payroll, writing budgets, maintaining ledgers, & upholding confidentiality
  • Paying employees by verifying expense reports and responsible for staff welfare
  • I was responsible for hiring, scheduling, training and managing employees
  • Overseeing inventory, including food & beverages, supplies & other hotel equipment
  • Develops policy, direct and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, & employee services
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Implemented new quality assurance and customer service standards.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Provided professional services and support in a dynamic work environment.
  • Developed and maintained courteous and effective working relationships.

Cashier/Baker/Kitchen Staff

Mr Bigg's Restaurant
02.2014 - 05.2017
  • Sales of Bigg's product and services to customers
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Receives cash, coordinate POS payment for all customers purchase
  • Bake Meat pies, Sausage, Chicken pies and Barbecue Chickens
  • Provides excellent wait service to ensure customer satisfaction
  • Taking customer orders and delivering food and beverages to customers
  • Present the menu and provide detailed information on menus to customers
  • Take accurate food and drinks orders, using a point of sales ordering software, order slips or by memorization
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Built relationships with customers to encourage repeat business.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to business success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Strengthened good communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Trained new employees on bakery methods and procedures.
  • Monitored temperatures of ovens, proof boxes and other equipment.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Followed food safety standards when handling ingredients.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Produced consistently high-quality baked goods for customers.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.

Kitchen Supervisor/Procurement Officer

Central Bank Of Nigeria, CBN, Headquarters
01.2013 - 01.2014
  • Coordinated the activities of the Kitchen staff and Report to the Director
  • Maintained inventory-track office procurement and orders replacement as required
  • Organized the inventory, storage, and distribution of foodstuffs and supplies
  • Supervised and coordinates the activities of food preparation, kitchen storeroom, personnel, purchases, requisitions of foodstuffs and supplies.
  • Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.
  • Supervised and participated in food presentation and plating to enhance visual appeal.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Applied effective time management techniques to meet tight deadlines.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.

Pharmaceutical Attendant/Cashier/Sale Representative

Actal Pharmacy And Store
11.2011 - 02.2012
  • Responsible for taking patients medical request and issuing of appropriate drugs as prescribed by the doctors
  • Receives cash payment from customers & Vetting available drugs in the store
  • Answered questions regarding medication instructions and usage.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Assisted customers with over-the-counter product selections based on their specific needs and preferences.
  • Enhanced efficiency within the pharmacy by regularly updating electronic medical records with relevant information.
  • Educated patients on proper medication usage, storage, and disposal procedures, promoting safe practices at home.
  • Collaborated with healthcare professionals to provide optimal patient care, discussing medication concerns and clarifying prescription details as needed.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Explained medication use and side effects under pharmacist direction.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Assisted in reducing medication errors through meticulous attention to detail during the prescription-filling process.
  • Filled and dispensed medication prescriptions accurately as ordered by physicians.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.

Class Teacher and Game Master

Noah's Ark International School
07.2009 - 12.2010
  • Master/Patron school fellowship
  • Subject teacher for; English Language, Mathematics, Basic science, Social studies, Verbal & Quantitative reasoning, Physical & health education, Phonetics & Drawing
  • Organized classroom supplies to create fun, nurturing settings & meet learning need
  • Administered quizzes and tests to assess student understanding of material
  • Documented attendance, assignments, grades and participation for my students
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Leveraged diverse learning strategies to prepare students for higher-level education requirements.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Developed students'' critical thinking skills by incorporating hands-on activities and real-world problem-solving exercises.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Organized extracurricular activities such as clubs or tutoring sessions, extending opportunities for student growth beyond the school day.
  • Incorporated multiple types of teaching strategies into classroom.
  • Planned and implemented integrated lessons to meet national standards.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.

Private Tutor

Oxford Tutorial Coaching
07.2008 - 11.2010
  • Subject teacher for; English Language, Mathematics, Economics, Basic science, Social studies
  • Attend professional training with fellow teachers to learn innovative methods for dispensing information to students
  • Used tests, quizzes and other assignments to gauge students' learning and determine understanding of course materials
  • Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
  • Used tutoring software resources for different individuals with unique learning styles.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Administered standardized tests to assess student strengths and weaknesses.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Conducted review sessions to help students prepare for tests.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Assisted students in developing study skills and strategies.
  • Provided targeted support in specific subject areas where students struggled the most, enhancing overall academic success.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Supported students with helpful study habits and exam strategies.
  • Built strong rapport with students through active listening, empathy, and genuine interest in their success.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.

Subject teacher

Saint Johnbosco Nursery And Primary School
06.2008 - 06.2009
  • For; English Language, Mathematics, Basic science, Social studies, Verbal reasoning, Quantitative reasoning, Physical and health education
  • Collaborated with other teachers to develop individualized educational plans for each student, ensuring optimal progress.
  • Fostered team collaboration between students through group projects
  • Graded and evaluated student assignments, papers, and course work.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Using teaching aid to improve learning and output
  • Created and developed lesson plans to meet students' academic needs.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.

Site Supervisor

Febal Technical Service
09.2005 - 05.2007
  • I was responsible for taking day by day stock of materials on site
  • Responsible for the overall site supervision
  • Ensure maximum security of the company tools and materials on site
  • Coordinate PVC, suspended ceiling and POP installation on site
  • Present and submit day to day progress report of activities on-site to the Site Manager and perform other duties as directed by the Site Manager.
  • Enhanced client satisfaction, accurately interpreting blueprints and specifications to deliver high-quality results.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Skillfully managed budgets, negotiating contracts and monitoring expenditures to control costs without compromising quality.
  • Collaborated with architects, engineers, and other stakeholders for seamless coordination of complex projects.
  • Directed projects according to schedule and quality demands.
  • Actively communicated with crew and responded effectively to all questions, helping to build positive working environment for all.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.

Ceiling Installer

Febal Technical Service
09.2003 - 08.2005
  • I was responsible for PVC/POP/suspended ceiling installation on site
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Learned and adapted quickly to new technology and new style of installing ceilings
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.

Supply Chain Officer

Ila-Odo Supply Group
09.2001 - 11.2003
  • I was responsible for the supply of construction materials such as gravels, quarry, granite, sand, among other building materials
  • Participated in purchase orders, deliveries and invoicing to verify accuracy of goods supplied.
  • Built exceptional rapport with colleague and transportation companies to create seamless operations.
  • Provided exceptional support to colleagues by offering assistance, and fostering teamwork.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Urban and Regional Planning

Obafemi Awolowo University
Ile-Ife, Osun State, Nigeria
04.2018

Diploma - Urban and Regional Planning

The Federal Polytechnic Nassarawa
Nassarawa Town, Nassarawa State, Nigeria
12.2012

Strategic Management - International Strategic Management

Management Institute
Akure, Ondo State, Nigeria
05.2019

Proficiency Certificate in Information Technology - Information Communication & Technology

Obafemi Awolowo University
Ile-Ife, Osun State, Nigeria
09.2014

Senior Secondary School Certificate - Sciences Studies

Government Science Secondary School
Karu, Nassarawa State, Nigeria
06.2008

First School Leaving Certificate - Elementary School Certificate

Christ Apostolic Church Primary School
Ila-odo, Osun State, Nigeria
01.2001

Skills

Soft Skills:

  • Outstanding analytical problem solving skills, leadership skills, team work, highly organized Business Forecasting, Cost Control, Business Development, Contract Administration and Strategic Planning
  • Ability to work under pressure, ability to work with little or no supervision, customers centric
  • Excellent communication skills, fast learner, ability to achieve set target, public speaking
  • Passion, Precision, Competence, Innovative, Pioneering Spirit, result oriented
  • Bargaining, negotiating, deliver in the face of uncertainty and work proactively and autonomously
  • Integrity, growth intentional and time-management skills

Software skills:

  • Microsoft office proficiency; MS word, MS power point, MS Excel, Database and spreadsheet
  • Photoshop, Auto card, JOSM, Q-GIS, OSM Tracker, and GPX

Professional skills:

  • Photographing, house painting, network marketing, event management
  • POP and PVC Installation, project management, strategist, team management
  • Coach Trainer and commitment for incredible leadership

Accomplishments

  • Feb
  • 2019 – July
  • 2019 National Youth Service Corps (NYSC) Ondo State Chapter
  • Akure South, Ondo state
  • Nigeria I served in the capacity of the President; Gender Vanguard CDS
  • Aug
  • 2018 - Feb
  • 2019 National Youth Service Corps (NYSC) Ondo State Chapter
  • Akure South, Ondo state
  • Nigeria I served in the capacity of a Project Manager; Gender Vanguard CDS
  • Nov
  • 2017 - July 2018 Pacesetters Integrity Group
  • Ile-Ife, Osun State
  • Nigeria I served in the capacity of an Editor in Chief
  • Jan
  • 2016 - April 2018 Urban and Regional Planning Student Association (URPSAN), OAU IFE
  • OAU, Ile-Ife, Osun State
  • Nigeria I served as an Electoral Chairman & Gen
  • Sec
  • Electoral Commission
  • Sept
  • 2011 - Sept
  • 2012 R.C.F Federal Polytechnic Nasarawa
  • Nasarawa, Nasarawa State
  • Nigeria I served in the capacity of the Editor in chief; R.C.F
  • VOLUNTARY/ WORKSHOP/TRAINING ACQUIRED
  • Feb
  • 2019 – Mar
  • 2019 Independent National Electoral Commission (INEC), 2019 Election
  • Ile-Oluji/Okeigbo, Ondo
  • Nigeria I served in the capacity of a Presiding Officer In-charge of two polling unit
  • I was In-charge of all activities at the polling unit such as; Sorting & counting of votes
  • Announcement of elections results
  • Coordinate activities in the voting point under my supervision
  • I conduct voter’s education
  • Transmission of accreditation data & the election result using the Smart Card Reader
  • Aug
  • 2018 – Dec
  • 2018 Ondo State Agency for the Control of Aid (ODSACA)
  • Akure south, Ondo state
  • Nigeria I served in the capacity of Data Analyst/Office Assistant
  • Conduct Sensitization on HIV and Aids Transmission and Prevention
  • Successfully coordinated logistics organization of HIV testing materials
  • Assessed statistics computation of HIV & Aids data and analysis
  • Produced monthly reports using advanced Excel spreadsheet functions
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Kept physical files and digitized records organized for easy updating and retrieval.

Languages

English
Full Professional
Yoruba
Native or Bilingual
French
Elementary

Timeline

Managing Director

Advocate Motors And General Merchandise
07.2020 - 12.2023

Operation Manager/Front Office Manager

Jojein Hotels And Resort
01.2020 - 06.2020

Sales Manager

Coca-Cola Nigeria Plc
08.2019 - 12.2019

Presiding Officer

Independent National Electoral Commission
02.2019 - 03.2019

Data Analyst, Asset Mapper

Benin Electricity Distribution Plc
10.2018 - 07.2019

Quality Control Manager

Xela Hotels and Resorts
12.2017 - 09.2018

Cashier/Baker/Kitchen Staff

Mr Bigg's Restaurant
02.2014 - 05.2017

Kitchen Supervisor/Procurement Officer

Central Bank Of Nigeria, CBN, Headquarters
01.2013 - 01.2014

Pharmaceutical Attendant/Cashier/Sale Representative

Actal Pharmacy And Store
11.2011 - 02.2012

Class Teacher and Game Master

Noah's Ark International School
07.2009 - 12.2010

Private Tutor

Oxford Tutorial Coaching
07.2008 - 11.2010

Subject teacher

Saint Johnbosco Nursery And Primary School
06.2008 - 06.2009

Site Supervisor

Febal Technical Service
09.2005 - 05.2007

Ceiling Installer

Febal Technical Service
09.2003 - 08.2005

Supply Chain Officer

Ila-Odo Supply Group
09.2001 - 11.2003

Urban and Regional Planning

Obafemi Awolowo University

Diploma - Urban and Regional Planning

The Federal Polytechnic Nassarawa

Strategic Management - International Strategic Management

Management Institute

Proficiency Certificate in Information Technology - Information Communication & Technology

Obafemi Awolowo University

Senior Secondary School Certificate - Sciences Studies

Government Science Secondary School

First School Leaving Certificate - Elementary School Certificate

Christ Apostolic Church Primary School

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