Joshua Abercrombie
Weaverville
Summary
Highly motivated and hardworking, looking for a new job. I have experience as a sales associate with a proven track record at You've Got Mail, excelling in customer engagement and problem-solving. Skilled in cash register operations and inventory tracking. I also have previous experience in landscaping as well as car detailing. I am very detail- oriented and am focused on doing my job to my best ability, no matter how challenging it may be. I look forward to expanding my skills and gaining more experience in my professional life.
Overview
1
1
year of professional experience
Work History
Sales Associate
You've Got Mail
09.2024 - Current
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Car Detailer
Self Employed Services
04.2025 - 08.2025
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Shined vehicle windows and windshields to remove water spots.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Utilized high-pressure washers to clean vehicles and equipment.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Teacher's Assistant
Trinity High School
08.2024 - 06.2025
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Completed daily reports on attendance and disciplinary performance.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Landscape Worker
Self Employed Services
08.2024 - 04.2025
- Handled hedge, bush, and shrub trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Collected and removed debris at job sites.
- Mowed lawns using self-propelled and riding mowers.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
Education
High School Diploma -
Trinity High School
Weaverville, CA01-2026
Skills
- Written and oral communication skills
- Cash register operation
- Inventory tracking
- Customer engagement
- Task prioritization
- Cash handling accuracy
- Friendly and outgoing
- Problem-solving
- Policy and procedure adherence
- Customer service
- Store opening and closing
- Flexible schedule
Timeline
Car Detailer
Self Employed Services
04.2025 - 08.2025
Sales Associate
You've Got Mail
09.2024 - Current
Teacher's Assistant
Trinity High School
08.2024 - 06.2025
Landscape Worker
Self Employed Services
08.2024 - 04.2025
High School Diploma -
Trinity High School