Joshlyn Sanders
Bakersfield
Summary
Dynamic security professional with a proven track record at Transwest Security, skilled in incident reporting and risk assessment. Adept at providing exceptional customer service while ensuring safety and compliance. Recognized for quick decision-making in emergencies and fostering a welcoming environment, enhancing overall client satisfaction and trust.
Overview
18
18
years of professional experience
Work History
Security Officer
Transwest Security
01.2020 - 08.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Mental Health Technician
James Penny House
02.2017 - 02.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Intake Specialist
Daisy's Sls
03.2019 - 10.2020
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Meat Department Clerk
Albertsons
03.2007 - 01.2009
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Education
Bachelor of Arts -
Hope International University
04-2027
Stockdale High
Bakersfield, CA04-2009
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Transwest Security
01.2020 - 08.2025
Intake Specialist
Daisy's Sls
03.2019 - 10.2020
Mental Health Technician
James Penny House
02.2017 - 02.2022
Meat Department Clerk
Albertsons
03.2007 - 01.2009
Bachelor of Arts -
Hope International University
Stockdale High
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