Josh Growden PGA Of Canada Class A Professional
Oshawa
Summary
Highly accomplished and notable professional with over 20 years of industry experience in golf management. A passionate and dedicated individual with a commitment to delivering excellent customer service while consistently achieving outstanding results.
Overview
22
22
years of professional experience
Work History
Senior Club Fitter
Royal Ashburn Golf Club
04.2023 - 11.2023
- Engaged with members and guests to book club fittings
- Used Trackman technology to analyze swing data, along with personal expertise in equipment specifications to recommend the most suitable club to enhance the individuals game
- 82% of all fittings resulting in the sale of equipment
- Fulfilled custom club orders; placed order, received into inventory, engaged with vendors
- Hosted demo days
- Provided individual and group golf clinics
General Manager
Quarry Lion Golf Resort
03.2021 - 04.2023
- Managed all aspects of the Club’s business including golf operations, food and beverage, greens, property and building maintenance
- Was an integral part of growing the business while re-establishing the club’s reputation within the community
- Designed an entirely new golf shop stocked with merchandise
- Designed a menu and completed bi-weekly purchase orders
- Created and implemented employee policies and procedures
- Acquisition of capital assets including Golf Carts, Rough Mowing Unit, Tractor
- Maintained vendor relations
- Established a social media presence
- Implemented a brand new CRM software with an interactive website
- Hired, trained, motivated employees as well as terminating when necessary
- Prepared annual budgets with the vision of the owners in mind
- Established and maintained a thorough inventory control system for all departments
- Ensured workplace follows all health and safety protocols
Head Golf Professional
Kedron Dells Golf Club
01.2010 - 02.2021
- Oversaw day to day operations implementing and directing policies ensuring the highest standard of excellence in customer experience
- Successfully hired, trained and managed both indoor and outdoor golf operations staff
- Recruited key talent including an Assistant Professional
- Established and grew both a Men’s and Ladies league to a maximum capacity of 120 players
- Organization and execution of over 80 member and non-member events and tournaments
- Provided group and individual lessons
- Established a revenue streamline of hard and soft goods by bringing merchandise into the pro shop
- Handled all procurement of merchandise
- Created business to business consumer relations with notable industry representatives
- Closely observed consumer trends to gain a thorough understanding of intended market’s purchasing behaviour
- Prepared and analyzed sales trends to provide feedback on the department financials
- Attended annual NGCOA conference and other industry trade shows
Associate Golf Professional
Oshawa Golf & Curling Club
04.2007 - 12.2009
- Associate to former Head Professional Peter Butler
Assistant Golf Professional
King’s Bay Golf Club
01.2002 - 12.2006
- Assistant to former Head Professional Chris Schreiber
Education
Advanced Business Diploma - Professional Golf Management
Durham College
Oshawa, ON01-2003
Skills
Operations Management
Customer Service Excellence
Proficiency in Club Profit Systems and Lightspeed
Inventory Control Management
Budget Management
Event Planning and Tournament Coordination
Problem Solving Skills
Adaptability and Flexibility
Staff Training and Development
Team Building and Leadership
Networking and Relationship Building
Advance Microsoft Office Skills
Analytical Thinking
Accomplishments
- Represented Ontario in 2012 Titleist Cup
- 2013 PGA of Ontario Birdie Shootout Champion
- Trained Drive Chip and Putt 2020/2021 competitor
- Active competitor in PGA events
- Respect in Sport Activity Leader Certified
- Safe Sport Training Certified
Timeline
Senior Club Fitter
Royal Ashburn Golf Club
04.2023 - 11.2023
General Manager
Quarry Lion Golf Resort
03.2021 - 04.2023
Head Golf Professional
Kedron Dells Golf Club
01.2010 - 02.2021
Associate Golf Professional
Oshawa Golf & Curling Club
04.2007 - 12.2009
Assistant Golf Professional
King’s Bay Golf Club
01.2002 - 12.2006
Advanced Business Diploma - Professional Golf Management
Durham College
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