Joshua Thorpe
Clovis
Summary
Adept at fostering customer satisfaction and engagement, my tenure at Starbucks honed my ability to thrive in fast-paced environments, ensuring a welcoming atmosphere. Leveraging skills in customer service and reliability, I excel in creating positive experiences, demonstrated by a consistent record of punctuality and composure. My background underscores a commitment to excellence and teamwork.
Overview
16
16
years of professional experience
Work History
Customer Service Cashier
Home Depot
Fresno, CA
06.2020 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Childcare/ Activities Coordinator
Northwest Church Insurance
Fresno, CA
01.2017 - 07.2020
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
Barista
Starbucks
Fresno, CA
07.2006 - 11.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
None - Child Development
Fresno City College
Fresno, CASkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Home Depot
06.2020 - 03.2022
Childcare/ Activities Coordinator
Northwest Church Insurance
01.2017 - 07.2020
Barista
Starbucks
07.2006 - 11.2016
None - Child Development
Fresno City College