Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Store Manager
GNC
Fresno, CA
01.2022 - 08.2025
To manage store operations, inventory control, and sales targets. Receiving, checking, and shelving products, communicating with customers and products. Perform register shop opening and closing responsibilities, as well as bank deposits.
Sales Associate
Columbia Sportswear
Fresno, CA
10.2022 - 06.2024
Provide exceptional in-store experiences through positive customer interaction. Make compelling product recommendations while supporting Columbia Sportswear to enhance customer service and teamwork.
Community Outreach Specialist
Hmong Innovating Politics
Fresno, CA
09.2018 - 02.2020
Help strengthen local communities with voter engagement, youth leadership, and education advocacy. Plan, direct, and coordinate events designed to raise awareness for issues happening in the community.
Education
Bachelor of Arts - Business Administration, Marketing
California State University, Fresno
Fresno, CA
05-2024
Skills
Bilingual (Punjabi)
Social Media (Instagram, X, Tiktok, Snapchat, Facebook, Youtube)
Ability to train and lead new staff members
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Branch operations
Customer satisfaction
Relationship building
Timeline
Personal Banker
UMB Bank
06.2024 - Current
Sales Associate
Columbia Sportswear
10.2022 - 06.2024
Store Manager
GNC
01.2022 - 08.2025
Community Outreach Specialist
Hmong Innovating Politics
09.2018 - 02.2020
Bachelor of Arts - Business Administration, Marketing