Enthusiastic Sales Associate with more than 8 years’ experience. Highly professional with extensive training in effective merchandising, sales and customer service techniques. Energetic with unsurpassed interpersonal and communication strengths. Maintain professional and calm demeanor under pressure. Thrive in high volume environments where knowledge, composure and interpersonal abilities are keys to success.
Hi, I’m
Kimberly Rice
St. John's,NL
Summary
Overview
13
years of professional experience
Work History
Sears, Canada, St. John's, NL
Sales Associate
2011.09 - 2013.07 (1 year & 10 months)
Job overview
- Demonstrated use and care of merchandise.
- Suggested accessories and complementary purchases.
- Followed latest market trends.
- Answered questions regarding the store and its merchandise.
- Prioritized and accomplished wide range of tasks each shift.
- Greeted customers and ascertained customers' needs.
- Stocked shelves and supplies and organized displays.
- Worked collaboratively in team environment.
- Helped customers with questions, problems and complaints in person and via telephone.
- Kept work areas clean and neat at all times.
- Reported incidents to management.
- Organized racks and shelves to maintain the visual appeal of the store.
Costco Wholesale, St. John's, NL
Sales Assistant
2013.07 - Current (11 years & 2 months)
Job overview
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Processed cash, check and credit card payments.
- Opened new merchandise and stocked sales floor racks and shelves.
- Asked appropriate open-ended questions to discover prospects' needs and requirements.
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
Bombay Company, St. John's, NL
Sales Associate
2017.10 - Current (6 years & 11 months)
Job overview
- Helped customers with questions, problems and complaints in person and via telephone.
- Provided repeat customers with exceptional care and attention.
- Kept work areas clean and neat at all times.
- Worked collaboratively in team environment.
- Suggested accessories and complementary purchases.
- Developed positive customer relationships through friendly greetings and excellent service.
- Prepared sales slips and sales contracts.
- Answered questions regarding the store and its merchandise.
- Stocked shelves and supplies and organized displays.
- Accepted and processed returns.
Education
Eastern College - St. John's Pearl Place, NL
from Human Resource Assist Payroll Practitioner
2013
University Overview
- Bookkeeping Level 1 & 2
- Business Law
- Organizational Behavior
- Human Resources Management
- Recruitment and Selection
- Training and Development
- Employee Relations and Performance Management
- Workplace Health and Safety
- Human Resource Information Systems
Skills
- Excellent people skills
- Relationship building
- Adapt to diverse groups
- Interpersonal skills
- Multi-tasking strength
- High energy
- Exceptional customer service
- Customer service focus
- Professional demeanor
- Social perceptiveness
- Problem-solving skills
- Flexible schedule
- Sales training
- Merchandising understanding
Timeline
Sales Associate
Bombay Company
2017.10 - Current (6 years & 11 months)
Sales Assistant
Costco Wholesale
2013.07 - Current (11 years & 2 months)
Sales Associate
Sears, Canada
2011.09 - 2013.07 (1 year & 10 months)
Eastern College - St. John's
from Human Resource Assist Payroll Practitioner
Similar Profiles
Connor MoffatConnor Moffat
Shipping and Receiving Clerk at Sears Canada - Limeridge MallShipping and Receiving Clerk at Sears Canada - Limeridge Mall
Robert ThomasRobert Thomas
Photographer, Videographer & Editor at Sears Canada WarehousePhotographer, Videographer & Editor at Sears Canada Warehouse
Fady GhalyFady Ghaly
Senior Accountant at Vibac Canada Inc.Senior Accountant at Vibac Canada Inc.