Ian Josh Pontrivida
Edmonton,Alberta
Summary
CNC Machine Operator at Argus Machine Co. Ltd., enhancing product quality by maintaining tight tolerances and leveraging hard skills in machine operation. Footwear sales associate at Sport chek, displaying exceptional customer service and active listening, ensuring optimal customer satisfaction and process efficiency. Demonstrates a strong willingness to learn and adapt, contributing to significant workplace safety and product standards.
Overview
6
6
years of professional experience
Work History
CNC Machine Operator
Argus Machine Co. Ltd.
01.2023 - 08.2024
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Maintained tight tolerances with design specifications.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
Footwear Sales Associate
Sport Chek
08.2018 - 01.2023
- Demonstrated exceptional communication skills when presenting product features and benefits to customers.
- Greeted and offered sales assistance to every customer upon entry into store.
- Processed incoming shipments efficiently, updating inventory records accurately for seamless stock management.
- Provided expert guidance on proper footwear sizing, fit, and care to ensure optimal comfort for customers.
- Assisted in inventory management, conducting regular stock checks and replenishing items as needed.
- Provided accurate store information on pricing, sales and product features.
Host
Moxie's Grill & Bar
08.2021 - 10.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Diploma - Web Design
Northern Alberta Institute of Technology
Edmonton, AB06.2026
Graduate Certificate - CNC Machinist Technician
Northern Alberta Institute of Technology
Edmonton, AB06.2023
High School Diploma -
Archbishop O'Leary
Edmonton, AB06.2018
Skills
- Reliable
- Hardworking
- Willingness to learn
- Fashion Awareness
- Customer Service
- Organization
- Stock replenishment
- Friendly and Helpful
- Multitasking
- Active Listening
Languages
English
Hobbies
Passion for playing basketball, snowboarding, running and being active in general
Timeline
CNC Machine Operator
Argus Machine Co. Ltd.
01.2023 - 08.2024
Host
Moxie's Grill & Bar
08.2021 - 10.2021
Footwear Sales Associate
Sport Chek
08.2018 - 01.2023
Diploma - Web Design
Northern Alberta Institute of Technology
Graduate Certificate - CNC Machinist Technician
Northern Alberta Institute of Technology
High School Diploma -
Archbishop O'Leary
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