Josh Pettenuzzo
Prince Township,Canada
Summary
Dedicated HVAC Operator experienced in troubleshooting and installation. Led teams to achieve high customer satisfaction and operational efficiency while building strong client relationships. Focused on delivering optimal service experiences for residential clients.
Overview
1
1
Certification
2
2
years of post-secondary education
19
19
years of professional experience
Work History
Owner/Operator
JP Heating & Cooling
Sault Ste. Marie, Ontario
09.2017 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Managed daily operations of heating and cooling services for residential clients.
- Supervised team members to ensure quality service and customer satisfaction.
- Developed maintenance plans to optimize HVAC system performance for clients.
- Coordinated scheduling for service appointments and installations efficiently.
HVAC Technician
BLUE FLAME GAS
Sault Ste. Marie, Ontario
01.2008 - 01.2017
- Executed installations of gas appliances and AC units to enhance customer comfort.
- Serviced and maintained HVAC equipment to ensure reliable operation.
- Resolved customer issues with knowledgeable, friendly service to promote satisfaction.
- Proposed innovative ideas and solutions to improve team performance and outcomes.
Lead Hand
Topline
09.2015 - 01.2016
- Oversaw daily operations and ensured compliance with safety standards.
- Coordinated workflow among team members to optimize productivity.
- Trained new employees on equipment and operational procedures.
- Installed gas and AC appliances, ensuring compliance with safety standards and customer specifications.
- Delivered on-call service to customers during emergencies
Part Time
Sault Marine Services
Sault Ste. Marie, Ontario
01.2012 - 08.2014
- Executed cargo unloading operations for vessels, ensuring timely delivery and safety protocols.
- Completed daily tasks with attention to detail, contributing to smooth operational workflow.
- Vessel Cargo Unloading
HVAC Technician
Superior Home Comfort
Barrie
12.2011 - 09.2012
- Installed and repaired HVAC systems in residential and commercial buildings.
- Provided on-call HVAC service support, addressing urgent customer needs promptly.
- Executed routine maintenance checks on heating and cooling equipment to ensure optimal performance.
- Installed gas and AC appliances in residential and commercial settings.
- Served as on-call HVAC technician, responding to service requests promptly.
Coop During School
Sears Indoor Clean Air
Barrie, Canada
01.2011 - 05.2011
- Performed service on HVAC systems and conducted duct cleaning to improve air quality.
- Installed gas appliances and AC units, ensuring compliance with safety standards and optimal performance.
- Barrie, Ont.
Summer Employment
Northern Fencing
01.2009 - 09.2009
- Executed construction projects, ensuring quality and timely completion of paving and concrete work.
- Executed routine responsibilities to maintain efficiency in operations. accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with diverse coworkers to achieve project goals and resolve product-related issues.
Shop Hand
River City Motor Sports
04.2008 - 10.2008
- Serviced ATVs to maintain functionality and reliability., General maintenance
- Operated hand tools and machinery to assemble components efficiently.
- Performed maintenance and repairs on ATVs to ensure optimal performance
- Maintained cleanliness and organized workshop to support a safe working environment.
Education
pre exam training - Refrigeration And Air Conditioning
Residential refrigeration and Air Conditioning
Toronto, ON 04.2013 - 04.2013
Gas Course G3 and G2 -
Hi-Mark Barrie Campus
BarrieO.S.S.G. Diploma -
Korah Collegiate and Vocational School
Sault Ste. Marie, ON 09.2007 - 01.2010
Skills
- HVAC troubleshooting
- Sales management
- Customer relationship management
- Gas appliance installation
- Equipment maintenance
- System installation
- Client management
- HVAC installation
- Safety compliance
- Team leadership
- Problem solving
Certification
- G Drivers License
- G2 Gas Ticket T.S.S.A.
- G3 Gas Ticket T.S.S.A.
References
- Can be supplied upon request
Timeline
Owner/Operator
JP Heating & Cooling
09.2017 - Current
Lead Hand
Topline
09.2015 - 01.2016
pre exam training - Refrigeration And Air Conditioning
Residential refrigeration and Air Conditioning
04.2013 - 04.2013
Part Time
Sault Marine Services
01.2012 - 08.2014
HVAC Technician
Superior Home Comfort
12.2011 - 09.2012
Coop During School
Sears Indoor Clean Air
01.2011 - 05.2011
Summer Employment
Northern Fencing
01.2009 - 09.2009
Shop Hand
River City Motor Sports
04.2008 - 10.2008
HVAC Technician
BLUE FLAME GAS
01.2008 - 01.2017
O.S.S.G. Diploma -
Korah Collegiate and Vocational School
09.2007 - 01.2010
Gas Course G3 and G2 -
Hi-Mark Barrie Campus