Josh Mitchell
Miramichi,NB
Summary
Proven problem-solver and team collaborator, I significantly enhanced customer satisfaction and efficiency at Telus Mobility. Expert in diagnostic procedures and maintenance, my mechanical skills and exceptional customer service foster repeat business and operational excellence. Adheres to safety, showcasing reliability and multitasking prowess.
Overview
3
3
years of professional experience
Work History
Sales Associate
Telus Mobility
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Mechanic
Roussel Toyota
10.2023 - 06.2024
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Mechanic
Paris Factory Rides
05.2022 - 05.2023
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
Bachelor Of Science In Nursing - Registered Nurse
Beal University
Sackville, NBCertificate - Auto Motive Technician
Fanshawe College
London, ON06.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship building
- Flexible schedule
Languages
English
Native or Bilingual
Timeline
Sales Associate
Telus Mobility
10.2024 - Current
Mechanic
Roussel Toyota
10.2023 - 06.2024
Mechanic
Paris Factory Rides
05.2022 - 05.2023
Bachelor Of Science In Nursing - Registered Nurse
Beal University
Certificate - Auto Motive Technician
Fanshawe College
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