Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic

Josh Horton

Liverpool,NS

Summary

Energetic, driven and performance-oriented Project Sales Manager with a solid history of exceeding sales goals, growing a family business and providing excellent customer service. Exceptional communicator with leadership experience and a drive to bring people together to achieve common goals. Works extremely well under pressure , ability to manage multiple projects, including working with tradespeople, under strict deadlines. Superior organizational skills with keen attention to detail. Expert in increasing productivity and customer satisfaction while driving revenue and sales.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Sales Coordinator/Home Installs Manager

Annapolis Home Hardware Building Centre
04.2022 - 06.2023
  • Responsible for the daily operations of quoting and selling projects for home and/or commercial construction projects
  • Monitored industry trends to adapt sales strategies accordingly and maintain a competitive edge in the market.
  • Implemented sales strategies for the business to grow it's customers base and increase revenue.
  • Ability to meet and exceed sales goals and margin targets
  • Evaluated vendor proposals and negotiated pricing agreements to secure cost-effective solutions for various projects.
  • Further developed strong communication and organizational skills through working on group projects.

Home Installs Manager

Brady Home Building Centre
04.2008 - 02.2022
  • Quoting and selling proposed project estimates to clients with sufficient speed and accuracy on a tight timeline while maintaining targeted margins
  • Cultivated partnerships with tradespeople and contractors to negotiate quotes, scheduling and managing multiple projects concurrently, while establishing good rapport
  • Consulted with and coordinated my installs team while overseeing all projects from beginning to completion, including job site visits, identifying conflicts that arise and promptly problem solving. Provide necessary follow up with my team and clients.
  • Provided superior customer service and industry expertise to build customer loyalty. Nurtured an honest relationship with my clients by asking open-ended questions, listening and understanding client needs and objections, to work within their budget and timeframe to provide the best possible experience and project outcome.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills. Identified issues, analyzed information and provided solutions to problems. Motivated employees to be productive and engaged in work.
  • Managed multiple store departments, including designing, merchandising and building department layouts, purchasing, inventory management, sales, analyzed detailed sales and margin reports to identify market trends and capitalize on emerging opportunities for growth.
  • Implemented systems and procedures to increase sales.
  • Planned, designed and implemented yearly contractor social events, vendor training sessions for customers and contractors and in store promotional sales. Collaborated with our marketing manager to promote within our community
  • Proven ability to learn quickly and adapt to new situations.


Education

Bachelor of Arts - Major in History And English

University of Waterloo
Waterloo, ON
2001

High School Diploma -

Bluevale Collegiate Institute
Waterloo, ON
06.2000

Sports Administration

Durham College
Oshawa, ON
2000

Skills

  • 14 years successfully growing a fast-paced family business (3 Stores) in Liverpool NS
  • Advanced industry knowledge and expertise in all functions of the building supply industry, including current building code
  • Career built on building and maintaining strong relationships with customers, competitors, vendors, suppliers, tradespeople & building inspectors
  • Community minded, active within my community, including organizing and running various local events, volunteering and coaching
  • Excell under pressure
  • Exceptional written and verbal communication
  • Strong leadership, management and mentoring skills
  • Extremely detail-oriented, organized, and great ability to multitask and problem solve
  • Decisive and comfortable making decisions quickly

Languages

English
Full Professional

Certification

Training/Certifications Include:

Plumbing and Electrical Training

Window and Door Product Knowledge and Installation

Home Installs Training

First Aid

Estimating Deck/Garages

Estimating Homes

Management training course with Kevin Graff

Selling with Purpose Course with Teneo Results

Coaching courses- hockey & baseball


Hobbies

Family Life! We love to cook together on a daily basis, hiking, travelling and being as involved as I can be in my kids' sports and lives.

Coaching (Hockey, Baseball, Volleyball)

Playing hockey, golf and pickleball

Renovating, being creative and DIY projects (my wife always has a long list!) 

Timeline

Project Sales Coordinator/Home Installs Manager

Annapolis Home Hardware Building Centre
04.2022 - 06.2023

Home Installs Manager

Brady Home Building Centre
04.2008 - 02.2022

Bachelor of Arts - Major in History And English

University of Waterloo

High School Diploma -

Bluevale Collegiate Institute

Sports Administration

Durham College

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Josh Horton