Summary
Overview
Work History
Education
Skills
Cars, Lifting,
Timeline
Generic

Josh Hendrickson

San Jose

Summary

Proven track record in enhancing customer experiences and sales at Tillys.com, leveraging excellent communication and time management skills. Expert in facilitating operations and financial transactions, achieving significant customer retention and satisfaction. Demonstrate strong problem-solving abilities and hospitality services, ensuring peak performance in fast-paced environments. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Front Desk Assistant

City Sports Club
09.2023 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

Sales Associate

Tillys.com
08.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Branham High School
San Jose, CA
06.2023

Skills

  • Excellent Communication
  • Problem-solving skills
  • Hospitality services
  • Time Management

Cars, Lifting,

My brother and I have been into cars now for the last couple years. Even before i could drive, I have always been entertained by cars, and looks of them, and how they work. Don't get me wrong I am totally not the most experienced with cars, still for sure have things to learn. It has just always been a nice getaway hobby the last couple years. Not only that, when it comes to more stress-relieving hobbies, I lift. I started lifting in junior year of high school, but was not always consistent. But over the last two years, I have been very consistent, I go about 5-6 days a week. I lift because it honestly gets me through rough things, and gets my mental straight. Overall, I could say I have a hobby or two outside of work. 

Timeline

Front Desk Assistant

City Sports Club
09.2023 - Current

Sales Associate

Tillys.com
08.2022 - 05.2023

High School Diploma -

Branham High School
Josh Hendrickson