Josh Gogan
Sydney
Summary
Personable and reliable with positive, upbeat attitude. Knowledgeable about golf course operations and able to handle equipment maintenance and customer service tasks efficiently. Committed to enhancing guest experiences and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Outside Services
The Lakes Golf Course and Resort
05.2022 - 09.2024
- Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
- Delivered accurate information about club amenities, facilities, events, and promotions to both members and public players alike.
- Conducted routine maintenance of golf carts, contributing to a reliable fleet for guest use.
- Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
- Trained new staff on best practices for customer service, resulting in improved team performance.
Education
BBA - Finance
St. Francis Xavier University
Antigonish, NS04-2028
High School Diploma -
Riverview Rural High School
Sydney River, NS06-2024
Skills
- Strong teamwork
- Professionalism and work ethic
- Customer service
- Listening skills
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Outside Services
The Lakes Golf Course and Resort
05.2022 - 09.2024
BBA - Finance
St. Francis Xavier University
High School Diploma -
Riverview Rural High School
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