Josh Godwin
Cobourg,ON
Summary
Service Technician with extensive experience at Canador Inc., excelling in equipment installation and repair. Demonstrated strong troubleshooting skills and attention to detail, ensuring peak machine performance. Committed to exceptional customer service, effectively communicating technical information to enhance client satisfaction and understanding. Proven ability to work independently while adhering to safety protocols.
Knowledge in Horton, Nabco/GyroTech, Assa Abloy, Stanley, Hunter, and others. Automatic swinging, sliding doors and drive thru windows.
Overview
18
18
years of professional experience
Work History
Service Technician
Canador Inc.
10.2011 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Service Technician
Horton Automatics Inc
09.2007 - 10.2011
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Education
Robotics
George Brown College
Toronto, None05.2008
High School -
Senator O'Connor High School
Toronto, ON06.1998
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Work with minimal supervision
- Troubleshooting skills
- Power tool proficiency
- Repair techniques
- Equipment troubleshooting
- Professional and courteous
- Heavy lifting
- Hand tool expertise
- System installation
- Inventory management
- Troubleshooting
Languages
English
Timeline
Service Technician
Canador Inc.
10.2011 - Current
Service Technician
Horton Automatics Inc
09.2007 - 10.2011
Robotics
George Brown College
High School -
Senator O'Connor High School
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