JOSH FULTON
Agassiz
Summary
Experienced Crew Trainer at McDonald's with expertise in cash drawer management and strong organizational skills. Demonstrated adaptability through efficient task delegation, improving team performance and ensuring excellent customer service. Hardworking and highly motivated professional eager to contribute combined knowledge and skills to enhance business performance. Thrives in both individual and team settings, leveraging seasoned work ethic to adapt to different processes and drive company objectives quickly. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Experienced with safely operating and maintaining ski lift machinery in varied weather conditions. Utilizes effective communication to coordinate with team members and ensure positive guest experience. Knowledge of emergency protocols and mechanical troubleshooting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ski Lift Operator
Sasquatch Mountain Resort
12.2024 - Current
- Handled emergencies calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
- Contributed to a positive work culture by actively participating in team meetings, sharing feedback, and offering suggestions for improvement.
- Increased guest satisfaction by providing friendly assistance with loading and unloading ski equipment onto the lifts.
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Operated ticket scanners to verify proper customer tickets and passes.
CREW TRAINER
McDonalds
06.2022 - Current
- Assigned tasks and responsibilities to crew members based on abilities and experience
- Monitored employee progress and provided constructive criticism
- Trained other employees in customer service, food safety, and performance requirements.
- Provided coaching and mentorship to foster a positive work environment among staff members
- Ensured compliance with all safety regulations, company policies and procedures in the workplace
- Maintained cleanliness of work areas, including counters, tables and floors
- Provided excellent customer service by greeting customers, taking orders and responding to inquiries
- Processed payments from customers using cash registers or other payment processing devices
- Communicated with co-workers to improve operations and reduce wait times
- Followed safety procedures to prevent foodborne illness and allergens
- Organized storeroom supplies and equipment in an orderly fashion
Education
HIGH SCHOOL DIPLOMA -
Launceston Church Grammar School
12.2023
Skills
- Self Motivation
- Organizational Skills
- Coaching and Mentoring
- Task Delegation
- Adaptability and Flexibility
- Adaptive problem solving
Certification
- Drivers License
- Boat License
Awards
- Working with Venerable Peoples card
- The Archdeacon Costelloe Memorial Prize for service to the community outside the school
- 2022 Division 2 Premiers
- Savigny House Captain 2023
Languages
English
Native or Bilingual
Interests
- I have a passion for photography and editing photos
- Watching Movies and TV Shows
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Camping
Timeline
Ski Lift Operator
Sasquatch Mountain Resort
12.2024 - Current
CREW TRAINER
McDonalds
06.2022 - Current
HIGH SCHOOL DIPLOMA -
Launceston Church Grammar School
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