Josh Flindall
Barrie
Summary
Highly motivated and results driven individual with extensive experience and education in business communications, computer software's, and marketing. Extensive experience in working independently and with others to complete time sensitive tasks, and working in competitive sales environments. Excelling in innovative and fast paced environments that require time management, precision, and problem solving.
Overview
2
2
years of professional experience
Work History
Customer Service and Sales
Rona
12.2024 - Current
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Inquired feedback and client satisfaction from customers through email and telephone communication.
- Coordinated with other departments such as Customer Service and marketing teams to optimized profit growth.
- Collaborate with management staff to create comparative analysis of profit growth in comparison to years prior.
- Understanding and applying customer service and sales techniques to improve daily sales in comparison to the annual averages.
Recreational Facility Maintenance Worker
Country Gardens Cottage and Camping
04.2023 - 05.2024
- Responsible for the daily upkeep, changes, and maintenance of the 10 different recreational facilities at the grounds.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Responsible for the layout and design of events hosted at the cottage park.
- Responding to customer complaints and concerns with recreational facilities, as well as translating the information to management staff.
- Coordinating equipment distribution and tracking for youth camp activities.
Education
Bachelor of Arts - Recreation And Sports Business
University of Waterloo
Waterloo, Ontario12-2024
Skills
- Excellent computer skills- 5 Years experience using Microsoft platforms [Excel, Powerpoint, Word, Teams]
- Digital marketing skills- Experience and education through multifaceted of marketing [Grassroots, digital, social media]
- Business communication skills- Experience and education with professional and business related emails and verbal communication
- Business operations skills- Experienced with providing reports, requests, crisis communication, recommendations, and blogs
- Professional application skills-Experience with presentations, reports, job fairs, marketing, and events
- Deep understanding and application of customer service and sales techniques
- Educated on topics such as competitive advantage, brand image, customers needs and engagement, and user experience
- Deep passion for customer service and marketing
Timeline
Customer Service and Sales
Rona
12.2024 - Current
Recreational Facility Maintenance Worker
Country Gardens Cottage and Camping
04.2023 - 05.2024
Bachelor of Arts - Recreation And Sports Business
University of Waterloo
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