Joshua Dumalag
Toronto,ON
Summary
Dedicated and highly driven individual with background in Architectural planning and design. Highly committed in providing the best service to ensure costumer satisfaction with a positive and friendly attitude. Organized individual who can prioritize tasks and maintain department standards. Flexible and outgoing team player committed to demonstrating honesty and integrity with customers, team members and supervisors.
Overview
5
5
years of professional experience
Work History
Coordinator
Marshalls & Homesense (TJX Companies)
01.2023 - Current
- Ensured proper display features of merchandise throughout the store according to company standards.
- Design interior spaces by combining sets and pieces for cohesive looks.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Prepared weekly reports on sales figures, inventory levels and other metrics.
- Delegated work to staff, setting priorities and goals.
- Trained, managed and motivated employees to promote professional skill development.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Trained new associates on customer service, cash handling, and product knowledge.
- Used Point of Sale register system to complete transactions.
- Resolved customer complaints promptly and professionally.
Sales Associate
Homesense (TJX Companies)
06.2019 - 01.2023
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Suggested specific product and options in line with customer needs.
- Assisted other associates with sales processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Ontario College Advanced Diploma - Architectural Technology
George Brown College
Toronto, ON06.2020
High School Diploma -
Jarvis Collegiate Institute
Toronto, ON06.2017
Skills
- Teamwork and Collaboration
- Multi Tasking
- Strategic Planning
- Leadership
- Problem-Solving Skills
- Time Management
- Customer Service
- Proficient in Microsoft and Adobe Creative Cloud Applications
- Skilled in AutoCAD, Revit, and SketchUp
Languages
English
Native or Bilingual
Tagalog
Full Professional
Timeline
Coordinator
Marshalls & Homesense (TJX Companies)
01.2023 - Current
Sales Associate
Homesense (TJX Companies)
06.2019 - 01.2023
Ontario College Advanced Diploma - Architectural Technology
George Brown College
High School Diploma -
Jarvis Collegiate Institute
Similar Profiles
Romy-maria KristRomy-maria Krist
Cashier at Marshalls/Homesense TJX CompaniesCashier at Marshalls/Homesense TJX Companies
Dara FilatovaDara Filatova
Sales Associate at TJX Winners Homesense MarshallsSales Associate at TJX Winners Homesense Marshalls
OGUNDIMINEGHA BENJAMIN ADEOLAOGUNDIMINEGHA BENJAMIN ADEOLA
SALES ASSOCIATE at TJX HOMESENSE AND MARSHALLS, CANADASALES ASSOCIATE at TJX HOMESENSE AND MARSHALLS, CANADA