Joseth Guillen
Greater Sudbury
Summary
Driven and adaptable professional with experience at Helenic Center, excelling in high-volume dining environments. Demonstrated expertise in food preparation and exceptional customer service, achieving high satisfaction rates. Skilled in cleanliness and organization, fostering positive guest relations through efficient order management and collaboration with kitchen staff. Proven track record of enhancing guest experiences and operational efficiency. Motivated
Overview
2
2
years of professional experience
1
1
Certification
Work History
Serving Staff Member
Helenic Center
02.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Served food and beverages promptly with focused attention to customer needs.
Line Cook
DogHouse Azilda
06.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Paramedic-Advanced Care
Canadian Career College
Sudbury02.2025
High School Diploma -
Serafico San Fco
Costa Rica12.2021
Skills
- Cleanliness
- Food Preparation
- Order Taking
- Organization
- Guest Relations
- Strong Work Ethic
- Exceptional customer service
- High-volume dining
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Certified Smart Serve Ontario - 2024
- Certified WHMIS - 2023
- Certified Health & Safety in 4 Steps - 2023
- Certified AODA - 2023
Timeline
Serving Staff Member
Helenic Center
02.2024 - Current
Line Cook
DogHouse Azilda
06.2022 - Current
Paramedic-Advanced Care
Canadian Career College
High School Diploma -
Serafico San Fco
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